El seguimiento de transacciones de comercio electrónico no funciona

Hi there,

Would you be able to clarify which order data it is you are trying to collect?

It has the option to enable “Purchase Transactions”, this tracks data once the purchase has been completed. Is this the information you are trying to track?

Have you enabled this option on your site? And are you testing as a regular user (administrator users won’t be tracked)?

In order to track the purchase data, it requires a payment gateway that redirects to the thank you/order received page after payment. Orders paid with gateways which do not do this will not be tracked.

If you are in the situation where you’re payment gateway doesn’t always redirect the customer to the thank you page then it’s best to use a different plugin which handles tracking differently. The following plugin can be used for this: https://woocommerce.com/products/woocommerce-google-analytics-pro/

Hi @angeldavo,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Hello, in the end with the plugin https://woocommerce.com/products/woocommerce-google-analytics-pro/ it works perfectly!

Thank you and sorry for the delay in answering