Issues with ￡ sign

  • Resolved alexanderweb

    (@alexanderweb)


    5 years, 1 month ago

    Hello Support …. I was adding a new field to a form and selected Single line text box.

    In the label of the box I added some text eg 2020 Subscription @ ￡20.00

    When I went live to the website it looked correct showing ￡ but on the email notification to both admin and the user the ￡ showed up as ??

    Am I using the wrong field type?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @alexanderweb,

    Like you mentioned in the query, I used the single-line text and changed its label to the same text that you mentioned in the example but when I saw the email. I got the same pound sterling sign and it was not being replaced by question marks. For reference, I have added a screenshot of the inbox here https://prnt.sc/pkvxmf
    Please verify it again from your side and do let me know.

    Regards!

    Thread Starter alexanderweb

    (@alexanderweb)

    Will test and report back shortly and thanks for the image to show you got the ￡ sign.

    I will try again.

    Thread Starter alexanderweb

    (@alexanderweb)

    Hello @sharmadpk03
    I had another look at the ￡ sign issue and MY FAULT as the issue is with the text label in CHECK BOXES.
    I confused myself by trying all different methods to solve this issue.

    I have 3 fields in the check box and if I use the ￡ sign in a label on the email I get ?? which replaces the ￡ sign

    I confirm no issues if using the ￡ sign in a single text field

    My apologies for the misinformation BUT appreciate all your feedback to my questions. I find the plugin excellent for all my uses and just trying to fine tune for a more complex form that requires the adding up and total fields plus the PayPal option which I now know is possible.
    Alexander

    Hi @alexanderweb,

    It’s totally fine to ask a question and you need to apologize for that. We are glad that we have users like you and we are able to help you when needed.
    Feel free to get back to us anytime if you feel the need for assistance. We would be more than happy to help.

    Regards!

    Thread Starter alexanderweb

    (@alexanderweb)

    Many thanks … do you agree the issue (not an issue just something I noticed) is with the CHECK BOXES and the use of the ￡ sign or do you get it to print correctly on the confirmation email?

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Issues with ￡ sign’ is closed to new replies.