There is an issue posting review data to your shop.

Hi,

I have just had a new review submitted which is shown on the cusrev.com site but failed to make it into my shop. I received an email saying:
“Hello,

There is an issue posting review data to your shop. Make sure that Customer Review Plugin is updated and works correctly.

Technical details:
Error: timeout of 20000ms exceeded

Best regards,
Customer Reviews Plugin.

My site is fine and running latest versions including Version 3.84 of this plugin.

1) How can I get to the bottom of the problem?

2) How can I manually get the process to run again so that the review is processed?

Thanks in anticipation…
Paul

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