Error when submitting a sitemap

  • Resolved tamirvcd5000

    (@tamirvcd5000)


    5 years ago

    From some reason I’m getting this error message for a week now: General HTTP error, couldn’t fetch sitemap.
    I’ve applied instructions from previous threads, deleted sitemap flushed cache,created a sitemap file and checked that robots.txt are not blocked, nothing seemes to work though.

    Would very appreciate some help
    Thanks in advanced!!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support amboutwe

    (@amboutwe)

    Unfortunately, Google doesn’t provide any more information as to why they cannot read the sitemap.

    1. Does the sitemap load correctly in your browser?
    2. Are you submitting the correct sitemap URL of sitemap_index.xml?
    3. Does Google see the sitemap when checking the URL in the Structured Data Testing Tool?
    4. Does the URL inspection tool‘s live test show any errors with the sitemap URL? If yes, please resolve the errors.
    5. Did you submit the sitemap to the Google Search Console profile that matches the preferred URL format including http(s) and www or non-www?

    If you’ve checked everything above, please contact Google for further assistance here.

    Sa?a

    (@stodorovic)

    It seems that there is a security rule which blocks “GoogleBot”.

    $ curl -A "Mozilla/5.0" -I https://xxxxxx.com/page-sitemap.xml
HTTP/1.1 200 OK
...
Content-Type: text/xml; charset=UTF-8

$ curl -A "Mozilla/5.0 (compatible; GoogleBot/2.1; +https://www.google.com/bot.html)" -I https://xxxxxx.com/page-sitemap.xml
curl: (52) Empty reply from server

    Please contact your host for more details.

    Plugin Support Jerlyn

    (@jerparx)

    Closed. No further questions.

Viewing 3 replies - 1 through 3 (of 3 total)
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