Not able to Use Dashboard

Also I found when we deactivating and activating the plugin, new login and registration pages are creating (this happens when updating the plugin also). Is that causing this issue? I have 4 login pages and registration pages generated automatically.

Hi

Thanks for reaching out to us regarding Pie Register. We apologize for the inconvenience this may have caused.

Pie Register doesn’t create duplicate pages on every update. Can you share your site details with WP admin details via our Contact us form here, so we can look into this issue.

Thanks

Is the plugin creates a new login and registration pages when activating the plugin?

Also why the /wp-admin redirect to home page after login using the plugin?

Hi,

Plugin creates pages with PR forms, i.e. Login, Registration, Forgot Password and Profile pages on installation (first time activation).

You can change After Login page from PR menu > Settings > Pages > All Users. If set as default, it redirects to Home page after login.

See screenshot: https://prntscr.com/ptkg65

Thanks

Thanks for reply. I found if those 4 pages Login, Registration, Forgot Password and Profile pages built using any page builder (here Fusion builder), the plugin won’t detect it and create new 4 pages and it causing a redirect if accessing /wp-admin.

Can the plugin detect upon activation if those pages changed to a page builder?

Hi,

Pie Register doesn’t check the pages if they are modified or built with any page builder. It checks on update/activation that if PR Forms default pages saved in PR settings exists. If there is no page selected in PR Pages settings or pages which were selected are deleted, then it will create new pages and save them as default. So make sure that your current pages are also saved in PR settings.

See screenshot of PR Pages settings: https://prnt.sc/pv7b3e

Hope this clears now.

Thanks

So it means if we set the pages https://prnt.sc/pv7b3e the plugin will not change those pages while activation?

I have tried this by deactivating all plugins except Pie register and switched to standard theme. then I assign all pages https://prnt.sc/pv7b3e which I created using fusion builder. Then I deactivate and activate the plugin and it created 4 additional pages and this https://prnt.sc/pv7b3e pages replaced by newly created pages.

Please check this issue.

Ok. We are checking this issue.

Go to PR menu > Help > Version > Plugins and Themes. Copy all and paste it here. It will help us in replicating the issue.

Thanks

================= Themes =================

Avada [DEACTIVATED]
Avada Child [ACTIVATED]
Storefront [DEACTIVATED]
Twenty Twenty [DEACTIVATED]

================= Plugins (35/58) =================

Advanced AJAX Product Filters for WooCommerce [DEACTIVATED]
Advanced Woocommerce Reporting System [ACTIVATED]
Akismet Anti-Spam [DEACTIVATED]
All In One WP Security [DEACTIVATED]
Allow Multiple Accounts [ACTIVATED]
Authorize.net Payment Gateway For WooCommerce [ACTIVATED]
BackupBuddy [DEACTIVATED]
Breeze [DEACTIVATED]
Classic Editor [ACTIVATED]
Composium – WP Bakery Page Builder Extensions Addon [DEACTIVATED]
Composium – WP Bakery Page Builder Extensions Addon [DEACTIVATED]
Contact Form 7 [ACTIVATED]
DesktopServer for WordPress [ACTIVATED]
Essential Grid [DEACTIVATED]
Fusion Builder [ACTIVATED]
Fusion Core [ACTIVATED]
Go Live Update Urls [ACTIVATED]
Gravity Forms [ACTIVATED]
Insert Headers and Footers [DEACTIVATED]
Mailchimp for WooCommerce [ACTIVATED]
ManageWP – Worker [ACTIVATED]
Master Slider Pro [DEACTIVATED]
One-Click Child Theme [DEACTIVATED]
Pie Register – Custom Registration Form, Invitation based Registrations and User Login WordPress Plugin [ACTIVATED]
Post Duplicator [ACTIVATED]
Redirection [DEACTIVATED]
Screets Live Chat [DEACTIVATED]
Search & Replace [ACTIVATED]
SG Optimizer [ACTIVATED]
Show Current Template [ACTIVATED]
Slider Revolution [ACTIVATED]
Smart Reporter For E-commerce [DEACTIVATED]
TinyMCE Advanced [ACTIVATED]
Ultimate Addons for WPBakery Page Builder [DEACTIVATED]
Ultimate Addons for WPBakery Page Builder [DEACTIVATED]
UpdraftPlus – Backup/Restore [ACTIVATED]
Username Changer [ACTIVATED]
User Role Editor [ACTIVATED]
Widget Data – Setting Import/Export Plugin [DEACTIVATED]
WooCommerce [ACTIVATED]
WooCommerce Additional Variation Images [ACTIVATED]
WooCommerce Authorize.Net AIM Gateway [ACTIVATED]
WooCommerce Customer/Order CSV Export [ACTIVATED]
WooCommerce Memberships [DEACTIVATED]
WooCommerce Min/Max Quantities [ACTIVATED]
WooCommerce Quantity Increment [DEACTIVATED]
WooCommerce Smart Coupons [ACTIVATED]
WOOF – WooCommerce Products Filter [DEACTIVATED]
WP-CORS [ACTIVATED]
WP All Import – WooCommerce Add-On Pro [ACTIVATED]
WP All Import Pro [ACTIVATED]
WPBakery Page Builder [DEACTIVATED]
WP Config File Editor [ACTIVATED]
WP Editor [DEACTIVATED]
WP Email Users [ACTIVATED]
WP Maximum Execution Time Exceeded [ACTIVATED]
WP Rollback [ACTIVATED]
YITH WooCommerce Wishlist [DEACTIVATED]

Hi,

We have tested with Avada theme and Fusion Page builder and we are unable to recreate the issue. It works perfectly fine, It doesn’t create any new pages on every temporary deactivate/activation, unless you uninstall and delete Pie Register and re-install it.

If you would like us to check and debug within for your website. Then please contact us here on our website contact form.

Thanks

Hi,

We have sent you solution file for this issue through email. Closing this ticket here.

Can you please write the plugin review here: https://www.ads-software.com/support/plugin/pie-register/reviews/

This keeps our team motivated.

Thanks

Thank you for your help. That solved the issue with new pages creating. But I think I cannot access the dashboard on that website. It is redirecting to a not found page.

Steps to replicate the issue.

login using the front end and click on the Dashboard link in top bar under the site name.

Can you please confirm that this issue does not occur when Pie Register is deactivate ?

Yes, No issues when deactivating Pie Register. You can still check this on the website.

Thanks