• Resolved balddesign

    (@balddesign)


    Your feed works great on elementor-created pages, but won’t sort by descending or ascending if edited by elementor. It does just fine if I drop it into a plain wordpress page. Elementor says I have to start with you all first to see if I can get this resolved.

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor contactashish13

    (@rozroz)

    @balddesign can you please provide a screen recording for us to understand this better?

    Thread Starter balddesign

    (@balddesign)

    The first photo is the page that I dropped a feed into and it won’t sort by anything, PAGE IN ELEMENTOR

    the second photo is the feed if I just drop it into a classic wordpress. https://ppiassociation.org/wp-content/uploads/2019/11/Screen-Shot-2019-11-12-at-8.10.03-AM.png

    Plugin Contributor contactashish13

    (@rozroz)

    As requested earlier, we would need a screen recording (not a screenshot) so that we understand the process and can reproduce it at our end. Could you also mention the versions of WP and Elementor?

    Thread Starter balddesign

    (@balddesign)

    I am using WP Version: 5.2.4 & Elementor Pro Version: 2.7.3
    Author: Elementor.com
    And the screen recorder is on our google drive – hopefully that can help solve this mystery –

    Plugin Contributor contactashish13

    (@rozroz)

    Can you please attach the link of the screen recorder?

    Thread Starter balddesign

    (@balddesign)

    Oh – Sorry about that – Link to recording

    Plugin Contributor contactashish13

    (@rozroz)

    @balddesign can you please double check the versions you have mentioned here? Please mention all Elementor plugins and their versions so that we can reproduce this.

    Thread Starter balddesign

    (@balddesign)

    Here you go – all of the information on the site:

    == Server Environment ==
    Operating System: Linux
    Software: Apache
    MySQL version: MariaDB Server v5.6.44-86.0
    PHP Version: 7.0.33
    PHP Max Input Vars: 1000
    PHP Max Post Size: 512M
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 5.3
    Site URL: https://ppiassociation.org
    Home URL: https://ppiassociation.org
    WP Multisite: No
    Max Upload Size: 512 MB
    Memory limit: 256M
    Permalink Structure: /%postname%/
    Language: en-US
    Timezone: 0
    Debug Mode: Inactive

    == Theme ==
    Name: Blocksy
    Version: 1.5.3
    Author: CreativeThemes
    Child Theme: No

    == Active Plugins ==
    AdRotate Banner Manager
    Version: 5.6
    Author: Arnan de Gans

    Adrotate Extra Settings
    Version: 1.2.0
    Author: Codeat

    Analytify – Google Analytics Dashboard
    Version: 2.2.13
    Author: Analytify

    Blocksy Companion
    Version: 1.5.9
    Author: CreativeThemes

    Check Email
    Version: 0.5.6
    Author: Chris Taylor

    Custom Icons for Elementor
    Version: 0.3.1
    Author: Michael Bourne

    Elementor
    Version: 2.7.5
    Author: Elementor.com

    Elementor Pro
    Version: 2.7.3
    Author: Elementor.com

    Essential Addons for Elementor
    Version: 3.6.0
    Author: WPDeveloper

    Feed Them Social – Page, Post, Video and Photo Galleries
    Version: 2.7.8
    Author: SlickRemix

    Feedzy RSS Feeds Lite
    Version: 3.3.12
    Author: Themeisle

    Jetpack by WordPress.com
    Version: 7.9.1
    Author: Automattic

    Microthemer
    Version: 5.8.3.4
    Author: Themeover

    Official Facebook Pixel
    Version: 1.7.25
    Author: Facebook

    Wild Apricot Login
    Version: 1.0.13
    Author: Wild Apricot

    WP Job Manager
    Version: 1.34.1
    Author: Automattic

    Yoast SEO
    Version: 12.5.1
    Author: Team Yoast

    == Must-Use Plugins ==
    Elementor Safe Mode
    Version: 1.0.0
    Author: Elementor.com

    Plugin Contributor contactashish13

    (@rozroz)

    @balddesign thank you for the details! This appears to be a bug in our widget. We will add it to the next release tentatively slated for the weekend.

    Plugin Contributor contactashish13

    (@rozroz)

    @balddesign we have released a new version that should fix this issue.

    Plugin Contributor contactashish13

    (@rozroz)

    We haven’t heard from you in sometime so marking this as Resolved. If you continue to face an issue, please create a new ticket. We’d be happy to help.

    If you are satisfied with our product and support, kindly spare a moment to leave us a review. It would really help us spread the word!

Viewing 11 replies - 1 through 11 (of 11 total)
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