• Resolved krazygyal

    (@krazygyal)


    I installed the plugin several times. Every time I click on “Login with Facebook” to get a valid token. I log in Facebook etc. but the plugin never works. It seems like the token doesn’t work.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author justin_k

    (@justin_k)

    I haven’t received any reports of issues from any other users, and I just manually verified it myself & it’s still working. Please see the FAQs for common user errors (i.e. you have other conflicting plugins/themes, browser extensions, etc) – or fully describe what behavior you’re actually seeing (“the token doesn’t work” could mean many things, but is not an actual error message shown by the plugin).

    I am having the exact same problem. This is what happens:

    1. I click the button to log into Facebook.
    2. I agree to the connection in the box that pops up.
    3. The screen says “extending access for 60 days”
    4. I get kicked out of the site.

    I have the most recent version of your plugin and nothing else has changed on the site.

    Thread Starter krazygyal

    (@krazygyal)

    Since I couldn’t solve the problem quickly, I used another plugin, until I find a solution.

    Basically, my issue was the following:

    I would click on the button to get a token.
    I would log into Facebook, then see a message saying I got a new token.
    But in WordPress, I would still have an error message saying I have no token.

    That does sound like a different problem than I’m having, but may I ask what other plugin you’re using now?

    Thread Starter krazygyal

    (@krazygyal)

    I used to use Srizon Facebook Album until it has recently been discontinued. Now, I use FeedThem, even though, the free version is very limited, because all the pictures on my website have disappeared since I stopped using Srizon.

    Thank you so much – that’s exactly what I needed!

    Plugin Author justin_k

    (@justin_k)

    @orgassist: what do you mean by “get kicked out of the site”? Which site? What’s actually happening?

    Have you (both) tried a different browser? Again, it’s still working for me, and I’ve tested it on 2 separate PCs and with 2 separate Facebook accounts, once of which has never used this plugin before (to simulate a first-time setup).

    By “kicked out” I mean it logs me out of the site. I have already deactivated and deleted the plugin so I can’t answer any more questions.

    Plugin Author justin_k

    (@justin_k)

    Fair enough.

    For what it’s worth, I have had several dozen new user activations since this was reported, & still no other mentions of activation issues. I’ve also activated it on a few more sites myself. So it seems pretty clear that the above 2 cases were isolated, my guess is caused by something like a 3rd party browser addon or some nonstandard browser settings that broke the Facebook login cookie. In any case…glad you found another solution that wasn’t affected by whatever those settings were.

Viewing 9 replies - 1 through 9 (of 9 total)
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