Google site kit not working
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I recently installed site kit on my wordpress site, [ redundant link removed ] but it isn’t showing me any data. It says that the components are connected like google analytics and search console but nothing is loading on any of it. I’ve tried simple fixes like disabling my adblocker, adjusting settings in each of the accounts, but nothing seems to be fixing it. I have installeed the latest updates for both wp and my genesis theme. Help.
- This topic was modified 5 years ago by Jan Dembowski.
The page I need help with: [log in to see the link]
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@kingsenglishschools Can you check Site Kit from an incognito browser window, while disconnecting the Analytics module and connecting again?
If that fails please share any console errors which may appear on the dashboard which is not displaying any data.
@kingsenglishschools Firewalls, security plugin configurations or hosting environments may be impacting setup, in order to troubleshoot can you inform me of the below:
– Your website URL, the site you mentioned seems down at the moment
– Your Site Health information
– Do you have any security suite setup on your site at host level, such as ModSecurity?Hi James,
Thanks for your help, really, I’m new to all of this and doing my best to figure it out so I appreciate your time and effort to help me.I uninstalled the analytics and reactivated it in an incognito browser. Same issue.. never ending loading,
The website url is [ also redundant link removed ]
for security, I wasn’t the one initialy to set up the site, but it looks like I have security plugins like WP bruiser, Askinet spam filter and Jetpack
I’ve copied the site health info for you and pasted it here.### wp-core ### version: 5.3 site_language: en_GB user_language: en_GB timezone: +01:00 permalink: /%postname%/ https_status: true user_registration: 1 default_comment_status: open multisite: false user_count: 67 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /home/209928.cloudwaysapps.com/trxgcvgdjp/public_html wordpress_size: 48.32 MB (50663297 bytes) uploads_path: /home/209928.cloudwaysapps.com/trxgcvgdjp/public_html/wp-content/uploads uploads_size: 115.88 MB (121514135 bytes) themes_path: /home/209928.cloudwaysapps.com/trxgcvgdjp/public_html/wp-content/themes themes_size: 7.34 MB (7699326 bytes) plugins_path: /home/209928.cloudwaysapps.com/trxgcvgdjp/public_html/wp-content/plugins plugins_size: 82.36 MB (86361518 bytes) database_size: 11.07 MB (11607113 bytes) total_size: 264.97 MB (277845389 bytes) ### wp-dropins (1) ### advanced-cache.php: true ### wp-active-theme ### name: Kings English Education Pro Theme (education-pro) version: 3.0.0 author: SteelDesign author_website: https://www.steel-design.com/ parent_theme: Genesis (genesis) theme_features: menus, post-thumbnails, title-tag, automatic-feed-links, body-open, genesis-inpost-layouts, genesis-archive-layouts, genesis-admin-menu, genesis-seo-settings-menu, genesis-import-export-menu, genesis-readme-menu, genesis-customizer-theme-settings, genesis-customizer-seo-settings, genesis-auto-updates, genesis-breadcrumbs, genesis-menus, genesis-structural-wraps, widgets, html5, genesis-responsive-viewport, custom-header, custom-background, genesis-footer-widgets, genesis-after-entry-widget-area theme_path: /home/209928.cloudwaysapps.com/trxgcvgdjp/public_html/wp-content/themes/education-pro genesis_recommendations: This theme uses theme supports that are no longer required in Genesis 3.0+: "genesis-responsive-viewport" theme support can be removed ### wp-parent-theme ### name: Genesis (genesis) version: 3.2.1 author: StudioPress author_website: https://www.studiopress.com/ theme_path: /home/209928.cloudwaysapps.com/trxgcvgdjp/public_html/wp-content/themes/genesis ### wp-themes-inactive (5) ### Twenty Fifteen: version: 2.5, author: the WordPress team Twenty Nineteen: version: 1.4, author: WordPress Team Twenty Seventeen: version: 2.2, author: the WordPress team Twenty Sixteen: version: 2.0, author: The WordPress Team Twenty Twenty: version: 1.0, author: WordPress Team ### wp-plugins-active (21) ### Akismet Anti-Spam: version: 4.1.3, author: Automattic Breeze: version: 1.1.2, author: Cloudways Classic Editor: version: 1.5, author: WordPress Contributors Delete Expired Transients: version: 2.0.7, author: WebAware Embed Plus for YouTube - Gallery, Channel, Playlist, Live Stream: version: 13.1.2.2, author: Embed Plus for YouTube Team Genesis eNews Extended: version: 2.1.1, author: Brandon Kraft Genesis Responsive Slider: version: 1.0.1, author: StudioPress Jetpack by WordPress.com: version: 7.9, author: Automattic ManageWP - Worker: version: 4.9.2, author: GoDaddy Really Simple SSL: version: 3.2.6, author: Rogier Lankhorst, Mark Wolters RumbleTalk Chat: version: 5.6.7, author: RumbleTalk Ltd Simple Membership After Login Redirection: version: v1.3, author: smp7, wp.insider Simple WordPress Membership: version: 3.9.2, author: smp7, wp.insider Site Kit by Google: version: 1.0.4, author: Google Stop User Enumeration: version: 1.3.24, author: Fullworks Torro Forms: version: 1.0.8, author: Awesome UG WordPress Backup & Security Plugin - BlogVault: version: 1.881, author: Backup by BlogVault WPBruiser: version: 3.1.34, author: Mihai Chelaru WP Mail SMTP: version: 1.7.1, author: WPForms WP PayPal: version: 1.1.3, author: naa986 (latest version: 1.1.4) WP Simple Paypal Shopping cart: version: 4.4.8, author: Tips and Tricks HQ, Ruhul Amin, mra13 ### wp-plugins-inactive (3) ### bbPress: version: 2.6.1, author: The bbPress Contributors Genesis Footer Builder: version: 1.3.5, author: Shivanand Sharma WP Menu Icons Lite: version: 1.0.4, author: AccessPress Themes ### wp-media ### image_editor: WP_Image_Editor_Imagick imagick_module_version: 1673 imagemagick_version: ImageMagick 6.8.9-9 Q16 x86_64 2019-05-13 https://www.imagemagick.org imagick_limits: imagick::RESOURCETYPE_AREA: 2 GB imagick::RESOURCETYPE_DISK: -1 imagick::RESOURCETYPE_FILE: 768 imagick::RESOURCETYPE_MAP: 2 GB imagick::RESOURCETYPE_MEMORY: 1,000 MB imagick::RESOURCETYPE_THREAD: 1 gd_version: bundled (2.1.0 compatible) ghostscript_version: 9.26 ### wp-server ### server_architecture: Linux 3.16.0-5-amd64 x86_64 httpd_software: Apache/2.4.10 (Debian) php_version: 7.0.33-1~dotdeb+8.1 64bit php_sapi: fpm-fcgi max_input_variables: 2500 time_limit: 60 memory_limit: 256M max_input_time: 60 upload_max_size: 10M php_post_max_size: 10M curl_version: 7.38.0 OpenSSL/1.0.1t suhosin: false imagick_availability: true htaccess_extra_rules: true ### wp-database ### extension: mysqli server_version: 5.5.62-0+deb8u1-log client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: b5c5906d452ec590732a93b051f3827e02749b83 $ ### wp-constants ### WP_HOME: https://www.kingsenglishschools.com/ WP_SITEURL: https://www.kingsenglishschools.com/ WP_CONTENT_DIR: /home/209928.cloudwaysapps.com/trxgcvgdjp/public_html/wp-content WP_PLUGIN_DIR: /home/209928.cloudwaysapps.com/trxgcvgdjp/public_html/wp-content/plugins WP_MAX_MEMORY_LIMIT: 256M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: true CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_LOCAL_DEV: undefined DB_CHARSET: utf8 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable ### jetpack ### site_id: 87840620 ssl_cert: No time_diff: undefined version_option: 7.9:1572974326 old_version: 7.8:1569946459 public: Public master_user: #4 gary-steel ([email protected]) current_user: #5 grafikyz ([email protected]) tokens_set: Blog User blog_token: #AXzzYc3P^AzgXt$X)ZyP419heOHw6ec user_token: 1Ln!2YU&dkVFV5ye(PTs4On$)IZg@d%s version: 7.9 jp_plugin_dir: /home/209928.cloudwaysapps.com/trxgcvgdjp/public_html/wp-content/plugins/jetpack/ plan: free HTTP_HOST: www.kingsenglishschools.com SERVER_PORT: 80 HTTPS: on HTTP_X_FORWARDED_FOR: 41.141.17.107, 127.0.0.1 HTTP_X_REAL_IP: 41.141.17.107 HTTP_X_VARNISH: 6818733 REMOTE_ADDR: 127.0.0.1 protect_header: {"trusted_header":"HTTP_X_REAL_IP","segments":0,"reverse":false} full_sync: {"started":"Mon, 21 Oct 2019 09:14:58 +0000","queue_finished":"Mon, 21 Oct 2019 09:14:58 +0000","send_started":"Mon, 21 Oct 2019 09:15:00 +0000","finished":"Mon, 21 Oct 2019 09:15:00 +0000","sent":{"constants":1,"functions":1,"options":1,"users":1},"sent_total":{"constants":-1,"functions":-1,"options":-1,"users":1},"queue":{"constants":1,"functions":1,"options":1,"users":1},"config":{"options":true,"functions":true,"constants":true,"users":[5]},"total":{"constants":1,"functions":1,"options":1,"users":1}} sync_size: undefined sync_lag: 0 seconds full_sync_size: undefined full_sync_lag: 0 seconds idc_urls: {"home":"https:\/\/www.kingsenglishschools.com\/","siteurl":"https:\/\/www.kingsenglishschools.com\/","WP_HOME":"https:\/\/www.kingsenglishschools.com\/","WP_SITEURL":"https:\/\/www.kingsenglishschools.com\/"} idc_error_option: false idc_optin: true cxn_tests: All Pass. ### genesis ### theme_version: 3.2.0 db_version: 3200 first_version: 2.1.2 update: true site_layout: content-sidebar comments_posts: 1 trackbacks_posts: 1 content_archive: excerpts image_size: large image_alignment: alignleft posts_nav: numeric blog_cat_num: 3 header_scripts: <!-- Respond.js for IE8 support media queries --> <!--[if lt IE 9]> <script src="https://oss.maxcdn.com/respond/1.4.2/respond.min.js"></script><!-- Facebook Pixel Code --> <script> !function(f,b,e,v,n,t,s) {if(f.fbq)return;n=f.fbq=function(){n.callMethod? n.callMethod.apply(n,arguments):n.queue.push(arguments)}; if(!f._fbq)f._fbq=n;n.push=n;n.loaded=!0;n.version='2.0'; n.queue=[];t=b.createElement(e);t.async=!0; t.src=v;s=b.getElementsByTagName(e)[0]; s.parentNode.insertBefore(t,s)}(window, document,'script', 'https://connect.facebook.net/en_US/fbevents.js'); fbq('init', '2425667770851087'); fbq('track', 'PageView'); </script> <noscript><img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=2425667770851087&ev=PageView&noscript=1" /></noscript> <!-- End Facebook Pixel Code --><script> breadcrumb_front_page: true breadcrumb_posts_page: true comments_pages: true content_archive_thumbnail: true trackbacks_pages: true upgrade: 1 footer_text: [footer_copyright before="Copyright "] · [footer_childtheme_link before="" after=" on"] [footer_genesis_link url="https://www.studiopress.com/" before=""] · [footer_wordpress_link] · [footer_loginout] entry_meta_before_content: [post_date] by [post_author_posts_link] [post_comments] [post_edit] entry_meta_after_content: [post_categories] [post_tags]
- This reply was modified 5 years ago by Jan Dembowski.
- This reply was modified 5 years ago by Jan Dembowski.
@kingsenglishschools thanks so much for this information!
Is it possible for you to send us a screenshot of your dashboard and any browser console errors you might see? You can use software like https://jumpshare.com/ to make a screenshot and share the link. Thanks again!
@kingsenglishschools we’ve just released version 1.1.0 and advise updating. It would be great if you could let us know if your issue is resolved or reply with any further information. Thanks!
I did the update and I’m still having the same issue. Nothing has changed
@kingsenglishschools Thanks for the update. Can you temporary disable the WPBruiser plugin along with the Youtube Embed Plus plugin (which uses a Google PHP API library) before then checking again from a browser incognito window?
Hi, thanks again for helping with this.
deactivated the wpbruiser and the youtube embed but it still doesn’t seem to be loading any information.@kingsenglishschools Thanks for the update. Can you also check with the Breeze plugin temporarily deactivated?
Hi James,
I installed the newest update and it looks like all the data has loaded for me now. Thank you so much for all your help, I really appreciate it.@kingsenglishschools Thats good to know, many thanks for the follow up. If you are enjoying the plugin be sure to leave a review.
I did the update I’m despite everything having a similar issue. Nothing has changed
Hi @nonmarket Can you please open a new support topic as per forum guidelines and we would be happy to assist from there.
Please include all relevant information to your support topic, including your Site Health Information, which can help us troubleshoot your specific case.
I have installed google site kit on my website https://pakistanlime.com and every thing was working fine then I installed and delete propellerads plugin and after this step my Google site kit plugin is not showing any information. Help me
@abidrana If you’d like to open a new support topic and share your Site Health information we can hopefully assist.
If you prefer to share your Site Health information privately you can use this form.
- The topic ‘Google site kit not working’ is closed to new replies.