Order Status ‘Cancelled’

> 1. Will the status change to ‘Processing’ (which is the status for paid orders) when customer pays an order using email instructions?
Yes the order status will change from “pending payment” to “processing” (as with every WooCommerce payment gateway).

> 2. How long the payment window is valid for immediate checkout?
There is an option called “woocommerce_hold_stock_minutes” for all gateways. You can actually edit this in WC admin: https://domain.com/wp-admin/admin.php?page=wc-settings&tab=products&section=inventory
After this time WooCommerce will mark the order as cancelled and increase your stock inventory again (if you let WC manage your inventory).
How long was your value?
I am thinking we should increase this for our plugin. Or actually always allow orders to go through. Even if the payment arrives after “woocommerce_hold_stock_minutes” – meaning the order has already been automatically set to “cancelled” once it arrives. The store owner will have to deal with shipping or refund either way in that case, so marking it as paid and set status to “processing” makes more sense.

3. How long the email instructions are valid?
As long as the order status is “pending payment”, see question 2 and “woocommerce_hold_stock_minutes” setting.

Hello @ekliptor ,

Thank you for your kind responses and helping us to get it resolved.

I have made it 60 mins as of now.

Thanks,
Nilesh

With today’s release of version 1.2.31 cancelled orders are also checked for incoming payments (for 24h). So this will solve issues with payments not being detected if “woocommerce_hold_stock_minutes” is set too low.

However, the order page (from the link in the email) will still only ask for a payment as long as the order status is “pending payment”.

See changelog https://www.ads-software.com/plugins/slp-payments-for-woocommerce/#developers

Closing this issue as resolved. Feel free to open another one if you have more questions.