Asked for help, got rude response

  • I asked for help fixing this “PREVIEW COULD NOT BE LOADED” error – the response team was super rude and unhelpful, I’ve spent the entire day trying to edit pages and this error keeps popping up and ruining the page, I can’t even save.

    When I asked the live chat team, they wouldn’t help, and when I said I would leave a negative review about this, they told me to go f* myself ??

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  • Thank you for sharing your review.
    We checked the chat with you and you received polite replies.

    Our live chat is only for presale questions, we have offered to provide you support via our official support channel, and you dismissed it.

    Nobody insulted you. We also expect the same from our users.

    Thank you for your understanding.

    @davidr90 Yeah, you guys don’t give rude responses, just non existent and idiotic responses that don’t resolve the issue even after a month of requesting help (and this is for the pro version

Viewing 2 replies - 1 through 2 (of 2 total)
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