Premium version not working

  • Resolved georgecourt

    (@georgecourt)


    5 years, 3 months ago

    Hello, I purchased this plugin (lifetime license) but can not contact you through email on your site (when I click on the Support tab, I am only given the option to post here). This plugin is not working, I have tried all of the settings on our testing site (see link example). The site is built with Elementor. I have 100s of email links throughout our 800+ page site. Please advise. Thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Till Krüss

    (@tillkruess)

    Hi, can you email encoder [at] till [dot] im?

    Having the same issue – enabling the plug-in on an Elementor site crashes the site and no support options except community forum.

    Found a fix for my issue – updated server settings an increased max execution time and memory settings – now it is working. Will have to assess performance, but at least the site isn’t crashing now. ??

    Plugin Author Till Krüss

    (@tillkruess)

    @espermedia: Can you share a link to your site, so I can take a closer look?

Viewing 4 replies - 1 through 4 (of 4 total)
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