Tin Canny Detailed Report Issue

  • Resolved zachmissimo

    (@zachmissimo)


    4 years, 11 months ago

    Hello!

    Absolutely loving the plugin so far. However, everything was working perfectly until the “Detailed Reports” section on the group report stopped providing the option to see the user quiz results. It had been working before. I have quiz statistics turned on like stated on the website, and they were on before the quizzes were taken. I checked for potential conflicts with other plugins and was unable to find any. Let me know at your convenience what I could do!

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  • Plugin Author Uncanny Owl

    (@uncannyowl)

    I’m afraid this channel is only for support of the free Toolkit plugin. For Tin Canny support, can you log a ticket on our website from your account, and/or send an email to [email protected] from the email used for the purchase? For this issue it would be great if you could include both a screenshot showing the lack of reports and a screenshot of the user’s profile in /wp-admin/ showing the available quiz results so that we can better understand what might be happening. Thanks!

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