Some functions of editor composer don’t work in Products

  • Resolved joseantoniodeluis

    (@joseantoniodeluis)


    5 years, 3 months ago

    Hi

    I’m writting to this plugin support because I get an issue that only happens in WooCommerce Products
    Since I have updated to WordPress 5.3 and WooCommerce 3.8.1 and WooCommerce Multilingual Version 4.7.5, there are some functions of the editor composer that stop working on Product Pages. They are functions that works fine indeed in Pages and Posts and only don’t work on Product.
    I mean, at the botto of every page, there is 4 dropdown tabs: Revolution Slider Options, Product short description, Multilingual Content Setup and Simple Membership Protection. Well, when I click on one of the, none is displayed, so I can not, for instance, edit the Product description.

    Your help will be very appreciated cause I’m not able to fix this issue.
    Thanks in advance
    Jose

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Luminus Alabi

    (@luminus)

    Automattic Happiness Engineer

    Hi @joseantoniodeluis,

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:
    ?

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Luminus Alabi

    (@luminus)

    Automattic Happiness Engineer

    Hi @joseantoniodeluis,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thread Starter joseantoniodeluis

    (@joseantoniodeluis)

    Hi there
    Excuse me, last days it was holiday in Spain.
    Yes, actually I have found the solution: it was due to a wrong sript in a custom plugin on my wordpress and I have already fixed the issue

    Thank you very much for answering my questions

    Kind Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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