Menu is pushed to the upright corner on user and account page

  • Resolved rootstone

    (@rootstone)


    4 years, 11 months ago

    Hi support,

    Merry Christmas and Happy New Year~

    I’ve using Ultimate Member for a while, still in test site though. But I found that the menu is pushed to the upright corner instead of above the account page. I tried to create a brand new page with [ultimatemember_account] in it, but it appears the same.

    https://prntscr.com/qc2sk4

    I tried the user profile page in firefox, it looks like this: https://prntscr.com/qc2tan

    And when I changed the firefox window size, it looks like this: https://prntscr.com/qc2xju

    What’s wrong?

    Thanks for your time and help~
    Simon

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @rootstone

    Does this issue occur when you use a default WP theme?

    Regards,

    Thread Starter rootstone

    (@rootstone)

    Thanks for your prompt reply!

    No. I am using Divi theme.

    I built this site with Divi theme and Divi Builder.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @rootstone

    Could you please tell me what versions of UM and Divi theme are you using? I’ll try to reproduce the issue on your end.

    Regards,

    Thread Starter rootstone

    (@rootstone)

    Hi Champ Camba,

    Thanks for your quick response~

    I am using UM V2.12 and Divi Theme v4.09, both are the latest version.

    Appreciate your help~
    Simon

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @rootstone

    Thanks for letting us know. I’ll get back to you.

    Regards,

    Thread Starter rootstone

    (@rootstone)

    Hi Champ Camba,

    I think I found the problem – WP Charitable plugin. I put a code [charitable_logout] there for log out. Now I removed it and use a hra link for logout, it works fine now.

    Thanks for your quick response and help!
    Simon

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @rootstone

    Thanks for letting us know. I am closing this thread now.

    Regards,

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Menu is pushed to the upright corner on user and account page’ is closed to new replies.