Ultimate Member Install Info

  • Resolved lutherandj

    (@lutherandj)


    5 years, 2 months ago

    I recently had problems logging into my site and my host provider, siteground.com, fixed it for me. This usually occurs after a WordPress Upgrade. I mentioned that my install info for my host in Ultimate Members settings is incorrect. I’ve uninstalled the plugin and then reinstalled but I can’t find a way for it to update my host info to the correct information, nor do I understand how Ultimate Member plugin could keep listing it incorrectly.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @lutherandj

    Which information are you referring to? Could you please clarify?

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @lutherandj

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards,

    Thread Starter lutherandj

    (@lutherandj)

    The topic is not resolved.
    From Ultimate member, settings, Install Info, Host:
    It has the wrong host – actually, the host was wp-engine and it would not even work with them so I uninstalled the plugin. I’m using site ground now and there is no way to update the host info. My host provider said it could cause login problems if it is not fixed. Uninstalling the plugin and reinstalling it does not seem to fix the information.

Viewing 3 replies - 1 through 3 (of 3 total)
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