Free Version Is Useless

It was working fine until something happened and I started to see a double menu on mobile. One is clickable as I set it up, the other one not. I tried everything to fix it to no avail. Playing with the theme’s navigation CSS didn’t help either. And if you are not a PRO version user, you cannot even create a ticket for support. I uninstalled it. Good idea, but free version is useless.