Agent: Not using Redirection

  • Resolved ccbraley

    (@ccbraley)


    4 years, 11 months ago

    I’m trying to redirect from a specific subdomain url (gtm.stackify.com/xxx) to a specific root domain url (stackify.com/yyy), but getting this error “Agent: Not using Redirection”.

    My redirect is defined as:
    Source URL: /xxx
    Match: URL and server
    Server: https://gtm.stackify.com
    Matching Target: https://www.stackify.com/yyy/

    Any idea why this isn’t redirecting?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author John Godley

    (@johnny5)

    Those two domains appear to be running on different servers?

    If your source URL exists as a file, the Redirection plugin will never see it, because it won’t be passed to WordPress. If that’s the case, removing the file should activate the redirection.

    Also, assuming your WordPress installation is on gtm.stackify.com, redirections will only affect “local” URLs, so simply redirecting /xxx to https://www.stackify.com/yyy/ with only a URL match should be enough.

Viewing 2 replies - 1 through 2 (of 2 total)
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