WP Admin page is blank after installing Wow Style plugin

I removed the cf7-styler folder and that allowed my admin site to load. So the next step is to inquire, can your plugin be installed without breaking the site? And if not, what tables / rows need to be removed from the WP database in order to remove all traces of the plugin? Thank you.

@tobias_conrad I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials. I have flagged your account temporarily. That just means that your post will need to be approved and @ notifications from you will not work.

https://www.ads-software.com/support/guidelines/#the-bad-stuff

Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.

I gather from the comment from Jan Dembowski that Tobias asked if he could log into my account in order to help figure out my situation with cf7-styler, but that request was deleted.

Could Tobias tell me which table and/or column names are created by WOW Style so that I can remove them myself. Once I know that I can return my site to its condition prior to installing WOW Style then I will consider trying to install it again.

I suspect that either the install wasn’t complete for some reason, or that the plugin conflicts with another one I have installed, but I’m not sure I am willing to go through the grueling process of de-activating one plug-in at a time to see which one is the culprit, especially because this is a live site.

Any other ideas are welcome.

Hello fogelfish,

please try again with the latest styler version and do a screencast of the progress, so if it fails again you can share the video and we can fix the issue.

This is a nice and free screencast software:
https://chrome.google.com/webstore/detail/screencastify-screen-vide/mmeijimgabbpbgpdklnllpncmdofkcpn

So we can see how the issue is created.

best regards Tobias

Hello fogelfish,

you can install the “Health Check & Troubleshooting” plugin where you can activate plugins one by one, without changing the live site.

I do not know the DB tables and would not recommend to alter the DB.

best regards Tobias

I only can say we had an issue in trunk folder that Plugin content was in sub folder /trunk/trunk/plugin content, which was fixed 5 hours before fogelfish wrote.

So fogelfish please try again.

Tobias, I installed again from inside WP and the same thing happens. I recovered by removing the cf7-styler folder from wp-content/plugins.

I’m not sure how useful a screencast will be to you but I have made one. Do you have a repository where I can upload it?

I will look into the “Health Check & Troubleshooting” plugin.

Just send it via email support saleswonder biz

I will look into the “Health Check & Troubleshooting” plugin.
That is great, looking forward to the results of your testing.

Or upload to Dropbox or we share and share here.

Can you please upload the system report from the “Health Check & Troubleshooting” plugin.
So we can see website environment and Plugin which could be lead to this issue.

One more idea,
Can you please enable debug mode, during install Plugin again, so we get an error message?

Sorry Jan for the mass of messages, i really want to help fogelfish.

Jan maybe you have a solution to pin down the cause?

Best regards Tobias

Tobias, just a quick check in to tell you that I used the “Health Check & Troubleshooting” plugin to enter it “Troubleshooting Mode”. With all other plugins turned off I tried to enable Styler for Contact Form 7 but the same blank screen resulted. Once again, I just removed the cf7-styler folder from wp-content/plugins to get the admin UI to load again.

I’ll follow your other suggestions next.

• This reply was modified 4 years, 11 months ago by fogelfish.

Hey fogelfish,

Did you sure used the a default wp theme with testing, so no theme and customized functions.php file is loaded?

Enable and share debug.log during testing once more.
On my server i have an error.log please share the styler related lines.

Share your screencast.

Share the site report from inside the “Health Check & Troubleshooting” plugin.

Does the “Health Check & Troubleshooting” plugin show any issues?

To clean DB columns i use this plugin: Please search and cleaning for “leftover” settings:
https://de.www.ads-software.com/plugins/advanced-database-cleaner/#description

Backup and please try to install the styler Plugin on a different site of yours.

Best regards Tobias

Looking forward to styled cf7 forms on your site.

Tobias, did you get my Slack message? Should we use that channel for the nitty-gritty back-and-forth?

i do slack now. please answer all open tasks in slack.

• This reply was modified 4 years, 10 months ago by Saleswonder Team Tobias.