Chatbot Not Working (Responses not showing)

  • Resolved codaaron

    (@codaaron)


    5 years, 1 month ago

    Hello,

    For some reason my chatbot is not working. The responses are not showing. It is just a blank chatbot. From IBM account side, I have tested the chatbot and everything seems okay, but on the website, the chatbot does nothing.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Intela-bot Help

    (@intelahelp)

    Hello @codaaron.
    To solve your problem we need extended information about your plugin installation. To get the file with the extended information, follow these steps:

    • Go to your WordPress Dahsboard (sample screenshot)
    • Go to “Watson Assistant” > “Set Up Chatbot” in the left menu (sample screenshot)
    • On the “Set Up Your Chatbot” page go to “Having Issues?” tab (sample screenshot)
    • On the “Having Issues?” tab, download full log file with extended information by following the link (sample screenshot). Don’t publish it openly on sites like WordPress Forums as it may contain sensitive information.
    • Send email with description of your issue and attached file to [email protected]
    Plugin Author Intela-bot Help

    (@intelahelp)

    Hello @codaaron.

    We haven’t heard from you recently.
    Do you still have any questions or need our assistance?
    We will gladly help you.

    Plugin Author Intela-bot Help

    (@intelahelp)

    Topic was in a Waiting state for longer than 7 days, Topic was automatically resolved

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Chatbot Not Working (Responses not showing)’ is closed to new replies.

Tags