Fatal error: … wordfence-waf.php

  • Resolved dibsmft7

    (@dibsmft7)


    4 years, 10 months ago

    Fatal error: Unknown: Failed opening required ‘/home2/dibsmft/public_html/wordfence-waf.php’ (include_path=’.:/opt/php71/lib/php’) in Unknown on line 0

    I have deleted auto_prepend reference in user.ini, then deleted user.ini, when no fix.
    Looked in .htaccess. Then removed WAF section.
    I have no php.ini.
    Renamed wordfence-waf.php, then restored when no fix.
    Renamed WF plugin folder, then restored when no fix.
    I am now stuck. What should I do next?
    Thanks ??

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hey @dibsmft7,

    What are the permissions set to on the wordfence-waf.php file?

    Can you please try resetting Wordfence and let me know if it helps?

    https://www.wordfence.com/help/advanced/remove-or-reset/#remove-or-reset

    Please let me know.

    Thanks,

    Gerroald

    Thread Starter dibsmft7

    (@dibsmft7)

    Permissions are 0644.

    SInce I have no access to the site, other than through cPanel,I don’t see how I can reset (or remove) WordFence by following those instructions.

    The error refers to the path …/home2/dibsmft/public_html/wordfence-waf.php
    when the file path is in fact …/home2/dibsmft/public_html/elizabethhaines.co.uk/wordfence-waf.php. Is that significant?

    Thanks for looking ??

    Thread Starter dibsmft7

    (@dibsmft7)

    I have now found this has happened to all of my websites with Wordfence installed. Might this give a clue to the cause. Thanks.

    Thread Starter dibsmft7

    (@dibsmft7)

    I have found one of my websites which is still OK. It has WordFence 7.4.2 and needs updating to 7.4.5. Is this helpful?

    Hey @dibsmft7,

    Have you tried the manual method? You’ll want to remove all of the Wordfence database tables as well. If you haven’t tried this, please do and let me know how it goes.

    https://www.wordfence.com/help/advanced/remove-or-reset/#remove-or-reset

    Thanks,

    Gerroald

    Thread Starter dibsmft7

    (@dibsmft7)

    I had already done that with no result, as in the original question.
    However I have found the problem, thanks to your suggestion.
    An automatic installation had placed references to Wordfence in the directory above the site’s directory. I commented out the references and that site is now back online. Now to fix the rest.
    Thank you again ??

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Fatal error: … wordfence-waf.php’ is closed to new replies.