White Screen if not logged in as admin

  • Hi! When I am logged in as an admin and I go to the homepage, I can see it. But when I log out, it’s just a white screen. Already disabled all plugins and then used a native/basic WordPress theme but to no avail. Also while all plugins are disabled and with a basic theme, the site takes TOO much time to load.

    • This topic was modified 5 years, 1 month ago by t-p. Reason: Moved to Fixing Wordpress, this is not an Everything else WordPress topic

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    – A blank white page means that PHP is crashing. This problem can be caused by a variety of issues, including: (1) Bad theme (2) Bad plugin (3) Bad install/upgrade (4) you exhausted the memory limit (5) It could also mean that there is an issue with your web hosting server.
    – 1 and 2 are more common (typically due to a function conflict introduced by a plugin or theme).
    – Since the problem can be caused by any number of things, check the error logs on your server for a more specific error message. If you need help locating them, ask your hosting provider to help you with that.
    – If you cannot find error logs or if you don’t find any helpful info in them, try Enabling debugging
    – Also, try reviewing this useful article: https://www.ads-software.com/support/article/common-wordpress-errors/#the-white-screen-of-death.

    Thread Starter classicjmnl

    (@classicjmnl)

    Yes I do know the theme and plugin that’s why I disabled all plugins and used a Twenty Seventeen Theme but it’s still the same. Theme doesn’t have any update since Feb of 2019. I am getting 500 and 503 errors on the console.

    Moderator t-p

    (@t-p)

    – Since the problem can be caused by any number of things, check the error logs on your server for a more specific error message. If you need help locating them, ask your hosting provider to help you with that.
    – If you cannot find error logs or if you don’t find any helpful info in them, try Enabling debugging

Viewing 3 replies - 1 through 3 (of 3 total)
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