Upgrading from 4.4.12 to 5.8.7 deletes all fields

  • I’ve taken over this website and the Advanced Custom Fields plugin is massively out-of-date. Unfortunately when I update it all the custom fields are deleted and the fields on the front-end of the website are just replaced with numbers.

    Is there anything I need to know about updating this plugin that will save all old data?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • martinstkonvis

    (@martinstkonvis)

    Hello @otherorange

    Iam having the same problem with 2 websites.

    We missed to update the extension long time ago. Since 1-2 years? we are not able to update them. If we tried an updated all custom fields got deleted.

    I tried export the data and than import without success. Everytime we do an update nearly all fields are gone

    Version we using
    Version 4.4.12

    I guess in some later version had been som “update tool” included which got removed later. So it is not possible to update from this old version

    Where to find an old version?

    Greetings

    martinstkonvis

    (@martinstkonvis)

    I tried the solution of @katanga1987
    https://www.ads-software.com/support/topic/acf-fields-and-data-disappeared-after-updating-plugin/page/2/

    Reason was a missing DB Update which automatically runs by the extension.

    Database => table wp_options => field acf_version

    change value to “4.4.12” => reload admin. Update DB prompts up.

    Do the DB update and let it run

    Afterwards everything was fine again

Viewing 2 replies - 1 through 2 (of 2 total)
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