Can’t update from 5.3.10

  • Resolved michaelec

    (@michaelec)


    5 years, 1 month ago

    Hi,

    I’m having issues trying to update this plugin from 5.3.10 to 5.3.13.

    The Plugin page prompts me that this plugin has an update, although each time I click “update now” it proceeds as normal and starts to update although once I refresh the page, it prompts me to update again. I’ve tried it 4 times now.

    Any ideas? the admin-ajax.php isn’t throwing any errors, although it keeps trying to update to 5.3.10 which is rather strange.

    {"success":true,"data":{"update":"plugin","slug":"miniorange-2-factor-authentication","oldVersion":"Version 5.3.10","newVersion":"Version 5.3.10","plugin":"miniorange-2-factor-authentication\/miniorange_2_factor_settings.php","pluginName":"miniOrange 2 Factor Authentication"}}

    • This topic was modified 5 years, 1 month ago by michaelec.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author miniOrange

    (@cyberlord92)

    Hi @michaelec,

    Thank you for your query.

    Can you try again once? Are you able to update other plugins? Other users have updated the plugin successfully. It seems to be an issue with WordPress or the update link.

    Can you try again and let me know if this is still an issue? You can also use the support form in the plugin so send us a query so that I can take a look at it.

    Thank You.

    Thread Starter michaelec

    (@michaelec)

    Hi @cyberlord92,

    Still having the same issue after trying to update again – other plugins seem to update fine.

    I’ve sent a support request from the form in the plugin.

    Thanks for the reply!

    Plugin Author miniOrange

    (@cyberlord92)

    Hi @michaelec,

    I think our team has reached out after your mail. Is the issue resolved? If not, please let me know so that I can escalate the issue.

    Thank You.

Viewing 3 replies - 1 through 3 (of 3 total)
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