Problem transferring backups to Gmail account

  • Resolved Sina Majidi

    (@sinamajidi2)


    4 years, 10 months ago

    hi there,

    This plugin has issues with my site:

    1-After creating the backup file, Having trouble transferring backups to my Gmail account.

    2-After each transfer, the backup generates a very large log file.

    3-There is a problem scheduling backups.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Sina Majidi

    (@sinamajidi2)

    No plugins interfere with this plugin. My site template is FlatSome.

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please could you send us a copy of the backup log?
    This can be found in the UpdraftPlus Existing Backups tab.
    Please do not copy the log here. Use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    Thread Starter Sina Majidi

    (@sinamajidi2)

    https://www.dropbox.com/s/9a54xu5f17ubqwm/log.c637f1021d58.txt?dl=0

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Apologies for the late reply.

    Could you try to reduce the backup archive split size? This will split the backup into smaller, more manageable files.

    To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25Mb save your settings and run a new process.

    If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

    Kind Regards,
    Bryle

Viewing 4 replies - 1 through 4 (of 4 total)
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