Broadcast posts not displaying in child newsfeeds

  • Resolved tissksd

    (@tissksd)


    4 years, 9 months ago

    In the past broadcasting from our main domain to our 64 subdomains has worked great.

    Several months ago we ran into a glitch (~November 2019). The posts are showing up in the subdomain post’s library, but not displaying in the Recent News web part. I am seeing the test posts on the */news page, just not the pages using the Recent News element.

    If we open the post on each subdomain and update/save, the post then shows in the news feed.

    I’ve tried the following with no luck…
    – changing the Recent Post post categories that the news feed pulls from blank (all) to grabbing a specific category, to grabbing all categories.
    – changing the broadcast settings like roles, Clear POST on or off, keep attachments on/off, etc
    – turning off other plugins, like Yoast.

    We are using Broadcast Version 46.01, Athena theme (6.1.2), and WordPress Version 5.3.2.

    Any suggestions on other things I can try?

    Thanks
    Heather Boylan
    TIS Dept, Salem-Keizer Public Schools

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author edward_plainview

    (@edward_plainview)

    It almost sounds like this is a caching issue: the element / widget is using a cached list of posts that is only updated when a post is saved.

    Just a guess, though.

    Do you perhaps know what was changed in november that caused the broadcasting to stop working?

    Thread Starter tissksd

    (@tissksd)

    Thanks for getting back to me. You’re right about it being a caching issue.

    I disabled the LiteSpeed Cache plugin and the post broadcast fine, as well as pulling deleted child posts.

    When I did the troubleshooting, I didn’t turn off any plugins at the network level.

    Thanks for pointing me in that direction!

    Plugin Author edward_plainview

    (@edward_plainview)

    In theory, I should be able to cook up a code snippet that you can add to your functions.php that clears the litespeed cache upon boradcasting. Perhaps that can help?

    I think I’ll be using the LiteSpeed_Cache_API::purge_all() function for that.

    Thread Starter tissksd

    (@tissksd)

    We’ll test that code snippet when we perform server updates in a couple of weeks.

    Thanks you!

Viewing 4 replies - 1 through 4 (of 4 total)
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