Error when activating feature

  • Resolved White Rabbit

    (@wrconsultancy)


    4 years, 8 months ago

    Just installed the plugin and tried to activate the notification feature it returned an error. Please can you advise or provide a fix?

    Error Details
    =============
    An error of type E_ERROR was caused in line 445 of the file /home/folder/public_html/mydomain.co.uk/wp-content/plugins/notificationx/extensions/woocommerce/class-woocommerce.php. Error message: Uncaught Error: Call to undefined method WC_Order_Refund::get_billing_country() in /home/folder/public_html/mydomain.co.uk/wp-content/plugins/notificationx/extensions/woocommerce/class-woocommerce.php:445
    Stack trace:
    #0 /home/folder/public_html/mydomain.co.uk/wp-content/plugins/notificationx/extensions/woocommerce/class-woocommerce.php(389): NotificationX_WooCommerce_Extension->ordered_product(13617, Object(WC_Order_Item_Product), Object(WC_Order_Refund))
    #1 /home/folder/public_html/mydomain.co.uk/wp-content/plugins/notificationx/extensions/woocommerce/class-woocommerce.php(316): NotificationX_WooCommerce_Extension->get_orders(Array)
    #2 /home/folder/public_html/mydomain.co.uk/wp-includes/class-wp-hook.php(288): NotificationX_WooCommerce_Extension->get_notification_ready(‘woocommerce’, Array)
    #3 /home/folder/public_html/mydomain.co.uk/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)
    #4 /home/folder/public_html/mydomain.co.uk/wp-includes/pl

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi there,

    Sorry to hear about the inconvenience. I have tested on our local test platform but couldn’t reproduce the issue.

    Could you please, do a plugin conflict test. You can check for Plugin conflicts by deactivating all the third-party plugins one by one except for NotificationX & NotificationX Pro. Simply go to your WordPress Dashboard and navigate to wp-admin -> Plugins and then, deactivate other Plugins.

    Let me know how it goes. Thanks.

    Thread Starter White Rabbit

    (@wrconsultancy)

    I have deactivated all non-essential plugins but the problem remains. Please advise.

    Thread Starter White Rabbit

    (@wrconsultancy)

    I have successfully activated the Notification Bar. So this appears to only be affecting the Sales Notification feature.

    Hi @wrconsultancy,

    It seems your issue needs to be investigated in deep. Please, open a support ticket here by explaining the issue: https://wpdeveloper.net/support/

    We will get back to you ASAP. Thank you.

    Thread Starter White Rabbit

    (@wrconsultancy)

    I have managed a workaround. The Sales Notification did create but wouldn’t activate from within the Quick Builder. When I viewed the Sales Notification from the NotificationX primary page, I could use the toggle switch to activate it successfully.

    Hi @wrconsultancy

    Yes, we are already aware of this thing. In the next update, we will make the notifications ENABLED/ACTIVATED initially right after publishing the notification.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
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