Error

  • Resolved northayrshirewa

    (@northayrshirewa)


    5 years, 1 month ago

    Hi there, I noticed today that my site was down with this error code:

    Warning: require_once(/srv/htdocs/wp-includes/pluggable.php): failed to open stream: No such file or directory in /srv/htdocs/wp-content/plugins/safety-exit/safety-exit.php on line 24
    Fatal error: require_once(): Failed opening required ‘/srv/htdocs/wp-includes/pluggable.php’ (include_path=’.:/usr/local/php7.2/lib/php’) in /srv/htdocs/wp-content/plugins/safety-exit/safety-exit.php on line 24

    I contacted wordpress and they informed me that my site was down because of the safety exit button and I now can no longer reactivate the plugin as I get this error code:

    Warning: require_once(/srv/htdocs/wp-includes/pluggable.php): failed to open stream: No such file or directory in /srv/htdocs/wp-content/plugins/safety-exit/safety-exit.php on line 24

    Could you help to get the button back up? I have it deactivated so my site is up but I am unable to use this plugin.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author tcordero

    (@tcordero)

    Hey @northayrshirewa,

    Sorry that your site went down! Do you mind telling me what version of wordpress you are running? As one of the security updates I added requires the pluggable file which is in the wordpress core.

    Thanks,
    Tomas

    Plugin Author tcordero

    (@tcordero)

    Hey @northayrshirewa,

    I released a quick patch that should keep your site (and other peoples sites) from going down if your wordpress install doesn’t contain the required file. This will not solve the root of the issue that you’re having. The root of the problem is that your install of wordpress does not contain the pluggable.php file in the wp-includes folder. I would contact your developer or site admin and see if they can figure out why the file isn’t included. Until this file gets added to the install the safety exit plugin wont initialize. Let me know if you need any more clarification or help!

    Thanks,
    Tomas

Viewing 2 replies - 1 through 2 (of 2 total)
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