scan for spam user

  • Resolved KimCheeZZ

    (@kimcheezz)


    4 years, 9 months ago

    Hi

    I ran a scan for spam users but the plugin fails to scan the whole user base even after several attempts. It just reads never scanned or spam not found after I ran the first scan. How can I fix this?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support SergeM

    (@serge00)

    Hello, @kimcheezz.

    Please, tell us this info:
    1. Your WordPress version.
    2. Your PHP version.
    3. Version of the CleanTalk plugin installed.

    Thank you.

    Thread Starter KimCheeZZ

    (@kimcheezz)

    Hi Serg,

    WP 5.2.5
    PHP 7.3
    Version 5.133.2

    Thanks!

    Plugin Support SergeM

    (@serge00)

    Thank you for the details.

    Send us screenshot of your browser console.

    For example, in Chrome:
    1. Open the Inspector (Ctrl+Shift+I).
    2. Go to the “Console” tab.
    3. Run the scanner again.
    4. If you see anything in the console, please, send it to us.

    You can also contact us via e-mail:
    [email protected]

Viewing 3 replies - 1 through 3 (of 3 total)
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