Words don’t trigger pop up – premium only?

  • Resolved sock2me

    (@sock2me)


    5 years, 1 month ago

    I added these terms in the glossary – but when used on a test page, they do not trigger the pop up. They work on the Glossary page: https://wplab.tnotw.com/glossary/

    Am I missing a step to get them to work? Ideally, I want every time one of these terms is used, the tooltip can be triggered. I don’t have to have a shortcode ON THE PAGE do I?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    Hi,

    From what I can see in the source of the page in question, you’ve used the term in the <h4> tag. If you need to parse it in headings (which is not advised generally, as it breaks them with link/span), you can uncheck the checkbox near “Avoid parsing protected tags?” option in Tooltip settings.

    Thread Starter sock2me

    (@sock2me)

    I have removed the H4 tag. They still don’t work. I have glossary entries for both those words: https://wplab.tnotw.com/98957-2/

    Is this a problem with me using Visual Bakery?

    Do I have to write shortcodes or will they appear automatically if I have created glossary entries for them?

    THank you

    Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    Unfortunately, Visual Bakery adds the content with it’s own filter (doesn’t use the standard “the_content()” filter, so we only support that in premium versions of our plugin. In Pro/Pro+/Ecommerce it’s a matter of enabling option and the terms appear automatically.

    Thread Starter sock2me

    (@sock2me)

    Cool! I will buy the Premium version then. Thank you so much!

Viewing 4 replies - 1 through 4 (of 4 total)
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