Moderation email not sent

  • Resolved logicred

    (@logicred)


    4 years, 9 months ago

    Moderation does not appear to be working. Adverts are going live without moderation and no moderation emails are sent.

    – I have registration DISABLED
    – I have “Disable listings until administrator approves” checked
    – All emails notifications are checked

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @logicred,

    Sorry that you ran into issues here!

    Can you tell me a bit more?
    – What version of WP are you running here?
    – What exact version of AWPCP? (number, please)
    – Have you tried a conflict test yet to rule that out?

    Here is an article about how to test for theme and plugin conflicts with AWPCP, which may help pinpoint the issue: https://awpcp.com/forum/faq/how-to-test-for-plugintheme-conflicts/

    Thread Starter logicred

    (@logicred)

    Thank you. I can now see someone else posted the same issue 1 month ago (username was barrydollar).

    It looks as though:
    – moderation is being bypassed
    – Emails are not being sent to the admin to say a new advert has been posted
    – Emails are not sent to the original listings owner with the ‘edit code’
    – Emails ARE being sent if the listings owner requests the edit code

    The only email which is sent is the email verification to the listings owner. Once they verify their email, the advert is immediately posted.

    – WordPress 5.3.2 (latest)
    – All plugins disabled apart from yours
    – AWPCP plugin version 4.0.9.1 (latest?)
    – Theme reset to standard WordPress theme

    Happy to provide login if required. Thank you

    Hi @logicred,

    Yeah, it might help if we had more info (and a link to that other thread would be nice too..)

    Contact us here with a link to this thread and that info: https://awpcp.com/contact/

Viewing 3 replies - 1 through 3 (of 3 total)
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