Big space between header and info

  • jomosawp

    (@jomosawp)


    5 years ago

    I was wondering if someone can help me with this issue

    All pages shows big header height between the black header with the logo and the begins of the info, pages like servicios and clientes and contáctenos too

    Responsive cellphone version works well but not the pc version the header isn’t the problem, the space between is

    What I can do about it?

    Thansk in advance

    Greetings

    Jose

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello Jose,

    You can try to deactivate Autoptimize and see if it helps.

    Kind Regards, Roman.

    Optimizing Matters

    (@optimizingmatters)

    pro-tip; you can disable Autoptimize on a per-request basis by adding ?ao_noptimize=1 to the URL.

    if the problem is not there at that point, some autoptimize (re-)configuration might be needed to fix this. there are troubleshooting tips and info on how to exclude in the AO FAQ.

    hope this helps debugging,
    frank (ao dev)

    Thread Starter jomosawp

    (@jomosawp)

    It works Roman, thanks

    what I can do to replace autoptimize or how I can reconfigured it to avoid this issue

    because if I actived the plug in will happen again.

    Have a good one!

    Hello Jose, you are welcome!

    what I can do to replace autoptimize or how I can reconfigured it to avoid this issue

    I’m not sure how to configure it properly in your case, to be honest. But you can try to contact the Autoptimize support and see what they say.

    Regarding the alternatives, I had good experience with W3 Total Cache plugin, but it’s not that easy to configure as well.

    Kind Regards, Roman.

    But you can try to contact the Autoptimize support and see what they say.

    Autopitimize support goes where it’s needed ??

    So;
    1. confirm the problem is with CSS or JS or HTML or image optimization by disabling those one by one
    2. if CSS start with disabling “also aggregate inline CSS”
    3. if JS check the browser console for JS errors
    4. if CSS or JS try adding themes/airi to the comma separated CSS or JS optimization exclusion list

    feel free to follow up!

Viewing 5 replies - 1 through 5 (of 5 total)
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