Delete card functionality not working

  • Resolved DesirePress

    (@desirepress)


    4 years, 9 months ago

    Hello,

    We are using this plugin along with “YITH WooCommerce Multi-step Checkout” plugin.

    It seems that “Delete” card functionality is not working from “My Account > Payment Methods” page.

    When we try to delete it, it shows deleted card message but when we return to back checkout page, card get restored automatically and displayed in payment screens also in “My Account > Payment Methods” page.

    So, can you please help and let us know that plugin still has delete functionality..? Or there is any issue with our site.

    Thank you for your valuable assistance.

    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author cardpaysolutions

    (@cardpaysolutions)

    Hello. We are not able to replicate this error. Could be a conflict with another plugin. I would suggest that check the PHP error log for your site to see if any errors are being thrown when you attempt the delete action. You could also check that all of your plugins and theme are updated for compatibility with the latest version of WooCommerce.

    Thread Starter DesirePress

    (@desirepress)

    Hello,

    Thank you.

    So, plugin still has delete card functionality..?
    Also, there is any setting is required in Authorize.net CMI account setting regarding this kind of issue…?

    If yes, can you please let us know..

    Thank you for your great assistance.

    Regards,

    Plugin Author cardpaysolutions

    (@cardpaysolutions)

    Hello. There are no settings changes needed in Authorize.Net. When you delete a card from the My Account page, it simply deletes the token from the WP database. You will still be able to see the profile for that card in the Authorize.Net CIM interface.

Viewing 3 replies - 1 through 3 (of 3 total)
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