Syncing caused all customers to be Subscribed

  • Resolved loadingartist

    (@loadingartist)


    4 years, 9 months ago

    On first sync it added all my previous customers as Non-Subscribed contacts to my MailChimp which is fine. I archived them all as I didn’t want this list of users to count toward my monthly limit.

    Now later when I did a resync, it re-added all previous customers and this time added them as Subscribed.

    This seems like a massive glitch? Now I have to manually select them all to re-archive them because I don’t want to send newsletters to people who didn’t actually opt-in.

    After the first sync I switched to using MC4Wp. I reactivated the Mailchimp plugin to do a resync so that it imported my new products, but then all this happened.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support khungate

    (@khungate)

    Hi @loadingartist, thanks so much for reaching out about your issue. We’ll take things from here and do some testing on our end and report back as soon as we can.

    Please note, the best way to reach us is over at the GitHub plugin page. From there, you can receive direct responses from the development team, log new issues, download the latest version and track existing support tickets.

    Plugin Support khungate

    (@khungate)

    Hi @loadingartist, closing this out per the GitHub notes. Thanks again for reporting.

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