Stars animation not working

  • Resolved nanowebnl

    (@nanowebnl)


    4 years, 9 months ago

    Dear support,

    First of all, great plugin. I do have some issues; the stars animation is not working and I have some trouble manual importing reviews.

    1. Stars issue: it seems like it is an issue with BeTheme, I have tried it on an another Betheme website, with different WordPress version etc. It’s also not loading there.

    2. During manual review import in the advanced section, it’s failing to import some reviews. I have managed to get a view trough manual import, but not all.

    Looking forward to your reply!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Design Extreme

    (@designextreme)

    @nanowebnl I have seen this before. The theme has set a style for the class animate with opacity: 0. You need to overwrite this such as:

    .google-business-reviews-rating .animate {
	opacity: 1;
}

    I’ll check the other point you mentioned – but it is likely to be an encoding issue. If the database encoding isn’t set to a specific type, then sometimes WordPress’s core storage function fails to set it correctly. I’ve reported this to the WordPress team without a response so far.

    Plugin Author Design Extreme

    (@designextreme)

    @nanowebnl Yes, it’s quite likely that the thumbs up emoticon ?? is causing the failure. Avoid any with these icons, or you can carefully edit the HTML to remove/replace these.

    If your database uses utf8mb4_unicode_520_ci encoding I find this is pretty reliable. With many of the others, the native WordPress storing of arrays can fail.

    I am altering the handling of the animate class in the next version of the plugin – simply to help avoid the same issue for other using Animate.css.

    Thread Starter nanowebnl

    (@nanowebnl)

    Thank you!! That worked

Viewing 3 replies - 1 through 3 (of 3 total)
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