Not completing manual job
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Hello,
I’m using the free version of BackWPup and when I run a job it doesn’t complete it, it stays at 13% in the database copy and 19% in the file copy.
In the debug information I have this:
Server self connect: Not expected HTTP response: Status-Code: 412
Server: openresty
Date: Wed, 04 Mar 2020 19:07:20 GMT
Content-length: 0
Accept-ranges: bytes
Age: 0
Vary: User-Agent
X-cache: uncached
X-cache-hit: MISS
X-backend: all_requests
Strict-transport-security: max-age=31536000; includeSubDomainsI have reviewed the permissions of the folders (backup, logs and temp) and added to wp-config.php I have added the line: define(‘ALTERNATE_WP_CRON’, true); And if I try again to run I obtained the same bad result.
Any help will be appreciated.
Thank you very much
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@damargon
Please go to BackWPUp -> Settings -> Logs -> Logging Level -> Debug(not translated ) if you not already set, re-run it again and give me the latest debug log file at BackWpUp -> Logs. You can paste the log file to Pastebin.comI also need a full screenshot of your job File tab.
Thank you!
Thank you for your quick response,
I’ve uploaded the screenshot of the job to:
https://ibb.co/g9RTnwfThere you can see that it makes the copy of the database fast but it stays there, it doesn’t continue, so I have to abort the operation.
This is the log:
[INFO] BackWPup 3.7.0; A project of Inpsyde GmbH
[INFO] WordPress 5.3.2 on https://xxx.com/
[INFO] Log Level: Debug
[INFO] BackWPup job: Semanal; DBDUMP+FILE+WPPLUGIN
[INFO] Runs with user: andy305 (1)
[INFO] Cron: 0 3 * * *; Next: Fri, 6 Mar 2020 @ 03:00
[INFO] BackWPup job started manually
[INFO] PHP ver.: 7.2.25 (64bit); cgi-fcgi; Linux
[INFO] Maximum PHP script execution time is 300 seconds
[INFO] Script restart time is configured to 30 seconds
[INFO] MySQL ver.: 5.6.32-78.0-log
[INFO] Web Server: Apache
[INFO] curl ver.: 7.45.0; OpenSSL/1.0.1e
[INFO] Temp folder is: /var/www/wp-content/uploads/backwpup-8b427e-temp/
[INFO] Logfile is: /var/www/wp-content/uploads/backwpup-8b427e-logs/backwpup_log_dc68ba_2020-03-05_16-38-04.html
[INFO] Backup file is: /var/www/wp-content/uploads/backwpup-8b427e-backups/2020-03-05_16-38-04_NWFUE7QX01.zip
[05-Mar-2020 16:38:04] 1. Try to backup database …
[05-Mar-2020 16:38:04] Connected to database xxx on xxx
[05-Mar-2020 16:38:04] Backup database table “wp_x27apqhtsw_404_to_301” with “26808” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_b2s_posts” with “~0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_b2s_posts_drafts” with “~0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_b2s_posts_favorites” with “~0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_b2s_posts_network_details” with “~0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_b2s_posts_sched_details” with “~0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_b2s_user” with “~0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_b2s_user_contact” with “~0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_b2s_user_network_settings” with “~0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_commentmeta” with “1390” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_comments” with “464” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_hugeit_maps_circles” with “1” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_hugeit_maps_directions” with “0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_hugeit_maps_maps” with “1” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_hugeit_maps_markers” with “2” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_hugeit_maps_polygons” with “1” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_hugeit_maps_polylines” with “1” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_hugeit_maps_stores” with “0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_icl_cms_nav_cache” with “0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_icl_content_status” with “0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_icl_core_status” with “0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_icl_flags” with “64” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_icl_languages” with “64” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_icl_languages_translations” with “4096” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_icl_locale_map” with “2” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_icl_message_status” with “0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_icl_node” with “0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_icl_reminders” with “0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_icl_string_packages” with “0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_icl_string_pages” with “0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_icl_string_positions” with “0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_icl_string_status” with “0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_icl_string_translations” with “0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_icl_string_urls” with “0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_icl_strings” with “5” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_icl_translate” with “0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_icl_translate_job” with “0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_icl_translation_batches” with “0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_icl_translation_status” with “0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_icl_translations” with “91” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_links” with “0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_litespeed_img_optm” with “0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_litespeed_optimizer” with “0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_nf3_action_meta” with “~221” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_nf3_actions” with “~11” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_nf3_chunks” with “0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_nf3_field_meta” with “~664” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_nf3_fields” with “~17” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_nf3_form_meta” with “~210” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_nf3_forms” with “~3” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_nf3_object_meta” with “~20” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_nf3_objects” with “~10” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_nf3_relationships” with “~0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_nf3_upgrades” with “0” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_options” with “~796” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_postmeta” with “1843” records
[05-Mar-2020 16:38:05] Backup database table “wp_x27apqhtsw_posts” with “636” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_smush_dir_images” with “0” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_term_relationships” with “297” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_term_taxonomy” with “44” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_termmeta” with “16” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_terms” with “44” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_ulike” with “~0” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_ulike_activities” with “~0” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_ulike_comments” with “~0” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_ulike_forums” with “~0” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_updraftcentral_site_temporary_keys” with “0” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_updraftcentral_sitemeta” with “0” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_updraftcentral_sites” with “0” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_updraftcentral_user_cron” with “3” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_usermeta” with “72” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_users” with “2” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_wdslayer” with “0” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_wdsslide” with “3” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_wdsslider” with “1” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_wfblockediplog” with “1255” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_wfblocks7” with “2” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_wfconfig” with “283” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_wfcrawlers” with “305” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_wffilechanges” with “0” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_wffilemods” with “12707” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_wfhits” with “1892” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_wfhoover” with “0” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_wfissues” with “2” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_wfknownfilelist” with “12707” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_wflivetraffichuman” with “0” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_wflocs” with “154” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_wflogins” with “2000” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_wfls_2fa_secrets” with “~1” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_wfls_settings” with “~19” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_wfnotifications” with “14” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_wfpendingissues” with “0” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_wfreversecache” with “20” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_wfsnipcache” with “0” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_wfstatus” with “850” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_wftrafficrates” with “10” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_woocommerce_api_keys” with “0” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_woocommerce_attribute_taxonomies” with “1” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_woocommerce_downloadable_product_permissions” with “0” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_woocommerce_order_itemmeta” with “0” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_woocommerce_order_items” with “0” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_woocommerce_payment_tokenmeta” with “~0” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_woocommerce_payment_tokens” with “~0” records
[05-Mar-2020 16:38:06] Backup database table “wp_x27apqhtsw_woocommerce_sessions” with “~15988” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_woocommerce_shipping_zone_locations” with “~0” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_woocommerce_shipping_zone_methods” with “~0” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_woocommerce_shipping_zones” with “~0” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_woocommerce_tax_rate_locations” with “0” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_woocommerce_tax_rates” with “0” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpfm_backup” with “0” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_activities” with “~28” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_addon_pro_favorites” with “~8” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_addons” with “~2” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_cronjobs” with “~10” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_dbcat” with “~10” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_dbst” with “~197” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_dbst_types” with “~19” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_events” with “~47” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_extensions” with “~42” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_filters” with “~0” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_item_categories” with “~5” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_items” with “~715” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_kinds” with “~2” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_listing_types” with “~6” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_location1” with “~275” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_location2” with “~32” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_location3” with “~85” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_location4” with “~19” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_location5” with “~0” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_location6” with “~0” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_location7” with “~0” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_locationtextsearch” with “~169” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_locationzips” with “~0” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_logs” with “~0” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_menus” with “~15” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_notifications” with “~11” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_properties” with “279” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_property_types” with “~14” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_room_types” with “~13” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_setting_categories” with “~8” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_settings” with “~162” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_sort_options” with “~18” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_transactions” with “~0” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_unit_types” with “~4” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_units” with “~186” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_user_group_types” with “~3” records
[05-Mar-2020 16:38:08] Backup database table “wp_x27apqhtsw_wpl_users” with “5” records
[05-Mar-2020 16:38:08] Added database dump “xxxx.sql” with 38.20 MB to backup file list
[05-Mar-2020 16:38:08] Database backup done!
[05-Mar-2020 16:38:08] Restart after 4 seconds.
[05-Mar-2020 16:48:57] ERROR: Aborted by user!
[05-Mar-2020 16:48:57] ERROR: Job has ended with errors in 653 seconds. You must resolve the errors for correct execution.@damargon
hmm I saw the database backup is done, and when the job still running you manually abort it([05-Mar-2020 16:48:57] ERROR: Aborted by user!).And I need a full screenshot of your job File tab ( BackWPUp -> Jobs -> press edit job -> Files tab ), not the screenshot of the job when it running like this ^^
I aborted because the job always stopped in 19% and 13% in several tries that takes a long time.
Here is the job file tab:
https://ibb.co/5YsK85HThanks.
@damargon
hmm, so the database backup is done without issue. But the backup process hangs if backup files. Can you please help me check if there is any single file that bigger than the current PHP maximum memory limit? if so, please try to exclude that file or increase the PHP maximum memory limit.Also, please give me your server infomation in: BackWPUp -> Settings -> Infomation -> and press “Get debug info”
The memory_limit is at 128MB and I can`t find a file bigger than this limit.
The Get Debug Info is this:
WordPress version: 5.3.2
BackWPup version: 3.7.0
PHP version: 7.2.25 (64bit)
MySQL version: 5.6.32-78.0-log
cURL version: 7.45.0
cURL SSL version: OpenSSL/1.0.1e
WP-Cron url: https://xxxxxxxx.com/wp-cron.php
Server self connect: Not expected HTTP response:
Status-Code: 412
Server: openresty
Date: Tue, 10 Mar 2020 16:17:05 GMT
Content-length: 0
Accept-ranges: bytes
Age: 0
Vary: User-Agent
X-cache: uncached
X-cache-hit: MISS
X-backend: all_requests
Strict-transport-security: max-age=31536000; includeSubDomainsDocument root: /var/www
Temp folder: /var/www/wp-content/uploads/backwpup-8b427e-temp/
Log folder: /var/www/wp-content/uploads/backwpup-8b427e-logs/
Server: Apache
Operating System: Linux
PHP SAPI: cgi-fcgi
Current PHP user: root
Maximum execution time: 300 seconds
BackWPup maximum script execution time: 30 seconds
Alternative WP Cron: On
Disabled WP Cron: Off
CHMOD Dir: 453
Server Time: 12:17
Blog Time: 08:17
Blog Timezone: America/Santo_Domingo
Blog Time offset: -4 hours
Blog language: en-US
MySQL Client encoding: utf8
PHP Memory limit: 256M
WP memory limit: 40M
WP maximum memory limit: 256M
Memory in use: 4.00 MB
Loaded PHP Extensions:: Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apc, apcu, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, igbinary, imagick, json, libxml, mbstring, mcrypt, memcache, mysql, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, pspell, readline, session, shmop, soap, sockets, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, yaml, zip, zlib@damargon
hmm please help me check if this is plugin conflict issue or not by installing the plugin https://www.ads-software.com/plugins/health-check, after install and enable troubleshooting mode, all plugins are disabled, and a default theme is used, but only for your use until you disable it. In troubleshooting mode, please only enable BackWPUp then run the job again, if the job working so the issue come from plugin conflicts.@damargon
since we haven’t heard back from you, I’m going to mark it as resolved.
If you’re still having problems, feel free to let us know ;),Btw, If you find BackWPUp is useful for you, we would really appreciate. if you leave a positive review and rating.
This would encourage us to develop new free features and provide free support ??
https://www.ads-software.com/support/plugin/backwpup/reviews/
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