Not backing up every 2 hours like in the settings

  • Resolved nueyprap

    (@nueyprap)


    5 years ago

    Hi, I have been using the free version for a while now. Today, while considering an upgrade, I noticed that the plugin doesn’t backup every 2 hours like I’ve set. Instead, it backs up once a day. I’m quite confused since from my understanding this isn’t a premium feature. I’m not sure if I’ve done anything wrong, but it doesn’t seem that complicated. Can someone please advise? Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    To help us work out the cause of your problem, can you please send us a copy of the backup log?
    This log can be found in the Existing Backups tab of the UpdraftPlus dashboard.
    Please use an online tool like Pastebin for the log and copy the link here.

    Best Wishes,
    Bryle

    Thread Starter nueyprap

    (@nueyprap)

    Hi, I reactivated the plugin and now it’s working properly. Thanks for a prompt reply.

Viewing 2 replies - 1 through 2 (of 2 total)
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