Error message

  • Resolved f808

    (@fatima808)


    5 years ago

    First, thanks so much for developing this plugin; it is exactly what I am looking for.

    After I set up my WP-config.php file and refresh the Upload to S3 page, I see in the top right corner “OOPS! Something went wrong.”

    If I attempt to upload something, I get the following error “Something went wrong (XHR error). Please check your AWS configuration again or contact the plugin owner!”

    I have double checked my configuration. How else can I resolve this problem?

    Thanks.

Viewing 1 replies (of 1 total)

  • Hi @fatima808,

    Thanks for your compliment. It means a lot to us.

    We’re so sorry that we couldn’t reply to you sooner… Somehow we didn’t get any notification about your support ticket at all. So please accept our apology.

    Anyway, to assist you better, may we know:

    – Which version of our plugin are you using? Is it version 1.1.0?
    – Is your Amazon S3 bucket private or public?

    Anyway, can you please follow up via email, i.e. hello(at)preventdirectaccess.com so that we can support you faster and better, please?

    Cheers.
    Taylor

Viewing 1 replies (of 1 total)
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