wpforms.init is not a function

  • Resolved ritacethapa

    (@ritacethapa)


    4 years, 12 months ago

    My wpforms version is 1.5.9.1. After updating I found out that the forms were not working all over the site. I tried deactivating and activating this plugin. I tried deactivating other plugins and tried as well. But it is not working. This is a pretty big site. So I can’t replicate and test it. Could anyone help me with the problem.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ethan Choi

    (@ethanchoi)

    Hi @ritacethapa,

    There might be a conflict between the forms and the site theme or another plugin. To troubleshoot this, please try the steps described in our detailed guide on how to test for plugin/theme conflicts.

    It looks like you are using the paid version of WPForms. As a user of the paid version of WPForms, you have access to our email support. If you’d like more help with troubleshooting, please contact us by submitting a support ticket so we can take a closer look at your site.

    Thanks!

    Hi @ritacethapa,

    We’d really like to help you get to the bottom of this quickly.

    I wasn’t able to find a ticket from you yet, but that’s how we’ll be able to get the details needed to troubleshoot.

    Since you seem to have a paid license with us — when you have a chance, could you please submit a support ticket?

    We’ll do everything we can to help sort this out from there! Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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