Fantastic, Prompt Customer Service! Helped Our Business Save Time and Money

The E2Pdf team is nailing it on tech support. It’s clear that they are dedicated to solving their users’ problems and going above-and-beyond to serve their users. Will not hesitate to buy the paid version of this plugin and recommend this plugin to others.

I first came to them seeking help integrating their plugin’s shortcodes within Elementor templates, and heard back from them within a few hours. Within a day or two, they’d fixed the issue and put out a new version of the plugin (impressive!). Not only that, but they notified me directly of the fix and made themselves available for follow-up support should I have any difficulty updating the plugin or getting things working on my client’s website.

Yesterday, that same client came to me with what looked like a challenging request. I anticipated that I might need up to 18 hours to figure out how to solve this problem and create a working solution. I messaged the E2Pdf team hoping to see–just in general–if such a request might be doable via their plugin. Once again, they overdelivered. Within hours, I’d received a message back from them telling me exactly how to solve my client’s problem, including a screenshot of the plugin’s interface with clear descriptions which settings I’d need to update (and how to make those updates).

I don’t know if they realize this, but their willingness to provide me with a half hour of customer service support yesterday means the task that I’d originally allotted 18 hours to will now only take me a few hours to complete, saving me (and my client) tons of time and money.

Thanks again to the E2Pdf team for knocking it out of the park! You’re going to dominate this market.