It does not work with SAFARI

  • Resolved luigimichele

    (@luigimichele)


    4 years, 8 months ago

    The plugin is fantastic but unfortunately on Safari it doesn’t work, both from Mac and from mobile
    Thank you

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author cubecolour

    (@numeeja)

    It appears to be working for me when I access your page with safari.

    What seems to be the problem?

    Thread Starter luigimichele

    (@luigimichele)

    you only see the writing as in a text
    how do I attach the photo?

    Thread Starter luigimichele

    (@luigimichele)

    In fact, if I use the direct link it works, but if I access via the menu-narrativa-favolose it no longer works

    Plugin Author cubecolour

    (@numeeja)

    Your theme is doing something that cuases the page to show a loading graphic when selecting the menu item. I suspect that this indicates there is a theme issue causing this issue. To check, you can see whether the issue occurs when one of the default (twenty-something) themes is used. If a theme compatibility issue is indicated you need to request support from your theme vendor to find out how to enable the ability to click the menu item to load this page without breaking it.

    • This reply was modified 4 years, 8 months ago by cubecolour.
    Thread Starter luigimichele

    (@luigimichele)

    Thanks, I’ll report the problem to the supplier of the topic

Viewing 5 replies - 1 through 5 (of 5 total)
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