The graphs do not appear

  • Resolved jrv1364

    (@jrv1364)


    4 years, 8 months ago

    Hello everyone!

    So I have been using the plugin for months for my pages and it always worked but to day some of them does not anymore.
    Normally a graph has been shown on this site: https://jrv.dk/jpv700100/
    Everything on the site is like normal and the [visualizer id=”xxx”] is pleased as it should but does not appear.
    However, on some of my other pages like this: https://jrv.dk/glu160-centrifugalventilator/
    the graphs do appear.

    Can someone help me to solve this problem?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor contactashish13

    (@rozroz)

    @jrv1364 looks like you are using tablepress on this page and that is causing a conflict (screenshot). Can you disable tablepress and check if that’s the problem?

    Thread Starter jrv1364

    (@jrv1364)

    Hi @rozroz that was exactly the issue. Thank you so much for your help and fast response.

    Plugin Contributor contactashish13

    (@rozroz)

    Happy to have helped you!

    If you are satisfied with our product and support, kindly spare a moment to leave us a review. It would really help us spread the word!

    Hi,

    to add on: This is not caused by having TablePress activated, but by trying to use the JavaScript functions that it offers on a table that uses merged/combined cells. So, to fix this, and be able to continue using TablePress, you could uncheck the “Use DataTables” checkbox on the table’s “Edit” screen, or remove all #colspan# from the table.

    Regards,
    Tobias

Viewing 4 replies - 1 through 4 (of 4 total)
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