Large X’s on page and no support

STAY AWAY! DOESN’T WORK. NO SUPPORT.
I spent alot of time on this theme for a very important site. It looked good on my computer but when I looked at a few other computers, there were large X’s all across the screen/pages. There were no images uploaded to those pages so it is not an image issue. When I come to the Customify page here for support, I am not allowed to start a new threat to ask why and get help. There is this message on the bottom of the page here that says, “You cannot create new topics at this time.” OK. Then you just wasted my time with a faulty broken theme.