Plugin stopped recording views

  • Resolved flexdaddy

    (@flexdaddy)


    4 years, 8 months ago

    This was working great and then I was just made aware that it stopped reporting popular posts. Looking into data it looks like it stopped on 2/21 across the board and we are showing popular posts 7 days out so now it’s reporting no data.

    It looks like this coincides with a plug-in update as the datastamp on the /wordpress-popular-posts folder is the same date that the data stops

    – Site is a multi-site install
    – We are hosted on WPE
    – Checked your trouble shooting and API is reachable but appears to be returning an empty array.

    Can I send you details via email or some other way to review?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    Hi @flexdaddy,

    Is your site NSFW? If not then please share your site’s URL here and I’ll have a look, otherwise please share it via my contact form and we’ll continue the conversation over here.

    Thread Starter flexdaddy

    (@flexdaddy)

    It’s SFW but it’s a client site. I’ll use your contact form and provide details.

    -Eric

    Plugin Author Hector Cabrera

    (@hcabrera)

    There’s a 301 redirection happening whenever WordPress Popular Posts attempts to send a POST request to https://www.your-domain.com/blog/wp-json/wordpress-popular-posts/v1/popular-posts, that’s why the plugin stopped tracking post/page views.

    REST API responds POST request with a 301

    Double check the redirection rules (usually set via the .htaccess file but can also be done with some specialized plugins).

    Thread Starter flexdaddy

    (@flexdaddy)

    Thank you for the fantastic support. You rock!

    Take care of yourself.

Viewing 4 replies - 1 through 4 (of 4 total)
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