Product Filter stuck on “loading”

  • Resolved Rafael UJ

    (@rafaeluj)


    5 years ago

    Dear WooBeWoo Team

    Few days ago (I think after recent woocommerce update) filter just got stuck on loading.
    We tried clearing transients, optimising database, recounting the catalogue but to no avail.
    Same effect with or without AJAX.

    What is weird the filter is displaying correctly on the back end (even with the product count) but not on the front end.

    The only functionality of the filter we use is Attributes and a Category.

    Please help!! T_T

    Raph

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Nick McReynolds

    (@woobewoo)

    Hi, @rafaeluj

    You can try to update the version.

    Please delete WooCommerce Product Filter by WooBeWoo plugin, then install from this archive: https://drive.google.com/file/d/1G_l8ljPSBX9-8VntUpU_osz-mqCfqmMJ/view?usp=sharing
    If it will not help, please contact us via the internal support form, so we can check it directly on your website, becouse we can not reproduce this issue.

    Best regards, Nick

    Thread Starter Rafael UJ

    (@rafaeluj)

    Hey Nick!
    Thank you for your speedy reply!

    I did removed the plug-in and reinstalled the updated version from the link provided from you.
    Then I created a new filter with the same properties
    using updated version, purged the cache
    and it worked like a charm!
    It is so refreshing to see a developer that cares..

    Please make more plugins!
    We need more quality code like yours in our community.

    Warm Regards
    Raph

    • This reply was modified 5 years ago by Rafael UJ.
    Plugin Author Nick McReynolds

    (@woobewoo)

    Thank you for such nice feedback.
    We are always happy to help.
    Let me know if you need any further assistance.

    Cheers,
    Nick.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Product Filter stuck on “loading”’ is closed to new replies.