Simple Page Ordering Fails to save new order – spins forever

Hey @dlovas1 can you confirm some more details on your WordPress setup (version, other plugins, multisite domains/directories, etc.) so I can try to replicate to help triage?

Jeffrey,

Absolutely.

I’m running the latest WP – 5.3.2

No multi-site domains or directories. One simple install.

Other Plugins (all updated):

ACF Post-2-Post (1.4.1)
Activity Log (2.5.2)
AddToAny Share Buttons (1.7.39)
Admin Columns Pro (5.0.3)
Admin Columns Pro – Advanced Custom Fields (ACF) (2.5.5)
Advanced Custom Fields (5.8.9)
Advanced Custom Fields: Flexible Content Field (2.1.0)
Advanced Custom Fields: Gallery Field (2.1.0)
Advanced Custom Fields: Options Page (2.1.0)
Advanced Custom Fields: Repeater Field (2.1.0)
Advanced Custom Fields: Theme Code (1.4.1)
Ajax Load More (5.2.0)
Ajax Load More for ACF (1.3.0.1)
Ajax Load More: Custom Repeaters v2 (2.5.5)
Ajax Load More: Filters (1.9.1)
Ajax Load More: Layouts (1.2.1)
Classic Editor (1.5)
Custom Post Type Permalinks (3.3.4)
Custom Post Types
Easy Query (2.0.4)
FacetWP (3.5.1)
FacetWP – Load More (0.4.1)
Find Posts Using Attachment (1.0)
Limit Login Attempts Reloaded (2.10.1)
Media Cleaner Pro (5.6.1)
PublishPress Capabilities (1.9.3)
Regenerate Thumbnails (3.1.3)
SG Optimizer (5.4.6)
Simple Page Ordering (2.3.3)
Smush (3.6.1)
UpdraftPlus – Backup/Restore (1.16.22)
Wordfence Assistant (1.0.7)
Wordfence Security (7.4.6)
WP Pace (2.0)
WP Term Order (0.1.4)
WP-Optimize – Clean, Compress, Cache (3.0.18)
WP-PageNavi (2.93.2)
WP-Sweep (1.1.1)
Yoast SEO (13.3)

Thanks for the help!

DL

• This reply was modified 4 years, 11 months ago by dlovas1.

Hi @dlovas1, we released 2.3.4 to fix your issue, please update : )

Tung,

Great! I will run the update today and report back.

Thanks for the quick version release.

Daniel

Tung,

The issue is still occurring after updating to 2.3.4 as advised in your last post.

After I drag/drop it will spin for a long time if the sort order numbers are far apart. It will eventually complete the spin, but when completing the numbers in the sort order number column do not change. The post will appear in the admin table in the new order, only until i refresh the admin table then it goes back to its original position.

Please let me know if you can help with this further.

Daniel

• This reply was modified 4 years, 10 months ago by dlovas1.
• This reply was modified 4 years, 10 months ago by dlovas1.

Can you test reordering in the incognito mode? I want to check if it’s the cache issue.

It can be considered a bug of our plugin. We have a fix waiting for reviews to address this issue. Thank you for testing and reporting back!

Tung,

Reordering in incognito mode did not resolve the issue or bypass the problem.

Daniel

@dlovas1 Did you notice any console log error in your testing? If yes, can you post it here (use https://pastebin.com or Gist if it’s too long)?

I tested with 1000 posts WP installation and I can’t reproduce the issue, so any screenshots and details are much appreciated!

I am not noticing a console error

I am not noticing a console error.

@dlovas1 can you send me the Site Health information so we can debug your issue better?

Sorry for the delay. Here is the Site Health export:

### wp-core ###

version: 5.4.1
site_language: en_US
user_language: en_US
timezone: +00:00
permalink: /%postname%/
https_status: true
user_registration: 0
default_comment_status: open
multisite: false
user_count: 4
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: <private removed>
wordpress_size: loading...
uploads_path: <private removed>
uploads_size: loading...
themes_path: <private removed>
themes_size: loading...
plugins_path: <private removed>
plugins_size: loading...
database_size: loading...
total_size: loading...

### wp-active-theme ###

name: <private removed>
version: 0.0.1
author: <private removed>
author_website: <private removed>
parent_theme: none
theme_features: post-thumbnails, menus
theme_path: <private removed>

### wp-themes-inactive (1) ###

Twenty Twenty: version: 1.2, author: the WordPress team

### wp-plugins-active (37) ###

ACF Post-2-Post: version: 1.4.1, author: John A. Huebner II
Activity Log: version: 2.5.2, author: Activity Log Team
AddToAny Share Buttons: version: 1.7.40, author: AddToAny
Admin Columns Pro: version: 5.1.6, author: AdminColumns.com
Admin Columns Pro - Advanced Custom Fields (ACF): version: 2.5.6, author: AdminColumns.com
Advanced Custom Fields: version: 5.8.9, author: Elliot Condon
Advanced Custom Fields: Flexible Content Field: version: 2.1.0, author: Elliot Condon
Advanced Custom Fields: Gallery Field: version: 2.1.0, author: Elliot Condon
Advanced Custom Fields: Options Page: version: 2.1.0, author: Elliot Condon
Advanced Custom Fields: Repeater Field: version: 2.1.0, author: Elliot Condon
Advanced Custom Fields: Theme Code: version: 2.5.0, author: Ben Pearson and Phil Kurth
AFDL Custom Taxonomies: version: 0.0.1, author: DL
Ajax Load More: version: 5.3.1, author: Darren Cooney
Ajax Load More: Custom Repeaters v2: version: 2.5.5, author: Darren Cooney
Ajax Load More: Filters: version: 1.9.1, author: Darren Cooney
Ajax Load More for ACF: version: 1.3.0.1, author: Darren Cooney
Classic Editor: version: 1.5, author: WordPress Contributors
Custom Post Type Permalinks: version: 3.3.5, author: Toro_Unit
Custom Post Types: version: 0.1, author: DL
Easy Query: version: 2.0.4, author: Darren Cooney
FacetWP: version: 3.5.3, author: FacetWP, LLC
FacetWP - Load More: version: 0.5, author: FacetWP, LLC
Find Posts Using Attachment: version: 1.0, author: Sergey Biryukov
Limit Login Attempts Reloaded: version: 2.12.3, author: WPChef
Media Cleaner Pro: version: 5.6.2, author: Jordy Meow
PublishPress Capabilities: version: 1.9.6, author: PublishPress
Regenerate Thumbnails: version: 3.1.3, author: Alex Mills (Viper007Bond)
SG Optimizer: version: 5.5.4, author: SiteGround
Simple Page Ordering: version: 2.3.4, author: Jake Goldman, 10up
Smush: version: 3.6.1, author: WPMU DEV
UpdraftPlus - Backup/Restore: version: 1.16.23, author: UpdraftPlus.Com, DavidAnderson
Wordfence Assistant: version: 1.0.7, author: Wordfence
Wordfence Security: version: 7.4.7, author: Wordfence
WP-PageNavi: version: 2.93.3, author: Lester 'GaMerZ' Chan
WP-Sweep: version: 1.1.1, author: Lester 'GaMerZ' Chan
WP Term Order: version: 0.1.4, author: John James Jacoby
Yoast SEO: version: 14.0.4, author: Team Yoast

### wp-media ###

image_editor: WP_Image_Editor_GD
imagick_module_version: Not available
imagemagick_version: Not available
gd_version: bundled (2.1.0 compatible)
ghostscript_version: 9.05

### wp-server ###

server_architecture: Linux 3.12.18-clouder0 x86_64
httpd_software: Apache/2.4.29 (Unix) mod_hive/6.27 OpenSSL/1.0.1e-fips mod_fastcgi/2.4.6
php_version: 7.1.33 64bit
php_sapi: cgi-fcgi
max_input_variables: 1000
time_limit: 45
memory_limit: 512M
max_input_time: 60
upload_max_size: 24M
php_post_max_size: 32M
curl_version: 7.59.0 OpenSSL/1.0.2r
suhosin: false
imagick_availability: false
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 5.6.36-82.1-log
client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: <private removed> $

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: <private removed>
WP_PLUGIN_DIR: <private removed>
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: false
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

@dlovas1 thanks for the debug information. The memory limit looks good so it may not the resource problem. We still can’t reproduce your issue in our end but we will keep an eye on this issue. If you have any insight or updates, feel free to reply to this topic.

Tung,

I’m happy to look into this furhter, just not sure where to look. Is there anything suspect with my setup (conflicting plugins, server-side hosting settings) you suspect could be causing the issue? That would at least help point me in the right direction to investigate further.

Daniel