too much Paypal security message

  • Resolved wilson-legros

    (@wilson-legros)


    4 years, 8 months ago

    Hello,
    When making a donation Paypal sends 4 or 5 security messages of the Captcha type.
    Is there the possibility of reducing this security which dissuades the donor?
    Thank you,
    Kind regards,
    Wilson

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Ben Meredith

    (@benmeredithgmailcom)

    Hi there,

    I just attempted a test donation (you should see one pending from “Testy McTest” on the back end of the site) and there was not additional PayPal CAPTCHAs for me to get to their site.

    If additional ones are being requested after the donor attempts to log in at PayPal or checkout there, that’s a question for PayPal and usually has to do with the security setting on your PayPal account.

    If you have a method for me to replicate a problem without actually donating, I am happy to continue looking into this. Thanks!

    Thread Starter wilson-legros

    (@wilson-legros)

    Hello,
    What I can understand from your answer is that you don’t know the solution, so it’s going to be complicated.
    I was hoping that the problem would be known and that the solution would lie in a check box somewhere in your plugin.
    If I set a donation to 10 cents, would you be able to test to understand the problem ?

Viewing 2 replies - 1 through 2 (of 2 total)
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