• Hello,

    Up until version 2.0 of your plugin it played nicely with CWG Back In Stock Notifier.

    I’m not 100% sure on the mechanics of how In Stock Notifier works but something has changed with the way out of stock items are presented with your plugin.

    Could you make previous versions of your plugin available please for testing also?

    Many thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author WPClever

    (@wpclever)

    Hi @tumple ,

    Can you please give more details about the issue you had with our plugin via screenshots or links to your published product?

    Have you recently updated WordPress to 5.4 or WooCommerce 4.0.1? Please list any significant system changes recently so that we can find a solution faster?

    Best regards.

    Thread Starter tumple

    (@tumple)

    Hello WPClever,

    Thanks for your reply and apologies for lack of details.

    I had updated to 5.4, WooCommerce still on 3.9.3 at the moment due to waiting for a couple of other plugins.

    If I use plugin troubleshooting mode and disable WPC Variations Radio Buttons the Back In Stock Notifier works again.

    Here’s a link to a page with the Back In Stock Notifier failing to work since upgrading Variations Radio Buttons:
    https://www.bigplantnursery.co.uk/shop/plants/bamboo/fargesia-black-dragon/

    Many thanks for your time!

    • This reply was modified 4 years, 8 months ago by tumple.
    Plugin Author WPClever

    (@wpclever)

    Hi @tumple ,

    My guess is that the conflict might have been caused by the mismatch in WooCommerce versions. Since the new updates of WooCommerce, there are major changes so recently we had to update and changed most of our plugins to keep it working with the latest version. Maybe now it’s not compatible with the 3.9.3 version anymore.
    Some of our users reported the similar issues they have with our plugins and most of them were triggered by the old version of WooCommerce.

    So I think, for now, you can kindly either deactivate our plugin or the Back in Stock plugin to wait until the update is completed. After updating, clear your site cache and check it again. By then, feel free to contact us again if this issue still exists.

    For now, I’ll mark this thread as Resolved since our plugin is working just fine with the WooCommece 4.0.1 on our test site.

    Have a nice day.

    Best regards.

    • This reply was modified 4 years, 8 months ago by WPClever.
    Thread Starter tumple

    (@tumple)

    Hello WPClever,

    Thanks for your reply and insight.

    Is there any chance you can make earlier versions available so people can rollback more easily if problems occur please?

    I fear we could be waiting a little while longer to update Woo Commerce as our payment provider is a little delayed in announcing being compatible.

    Thanks again.

    Thread Starter tumple

    (@tumple)

    Hello WPClever,

    Another update.

    On a staging site of the exact setup I updated to 4.0.1 of WooCommerce. All went fine as far as I could test but the problem still persists.

    I’m not willing to update the production site as yet to be able to show you but I did some more digging and discovered the root of the problem.

    In the new version of your plugin in the file assets/css/frontend.css you have some new additions at the start of the file to hide the default variations html.

    Particularly this line prevents the Back In Stock Notifier section from ever being shown:

    
    .woovr-active.woovr-show-availability .variations_form .single_variation .woocommerce-variation-availability {
        display: none !important;
    }

    If I comment out the new additions, down to line 16 everything works again.

    For some reason on this setup the ‘display: none’ is not required to hide the default variations.

    The default Variations table already has display: none as an inline style though I’m not sure if that’s coming from your plugin or somewhere else.

    Hopefully that’s a clue towards being able to resolve this conflict of plugins.

    Thanks.

    Plugin Author WPClever

    (@wpclever)

    Thanks for your feedback, @tumple .

    I’ll transfer this thread to our developers so that they can check and fix this issue.

    I’ll keep you posted when there’s any response from our developers.

    Have a nice day and best regards.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Version 2.0 Breaks CWG Back In Stock Notifier’ is closed to new replies.