Woocommerce Analytics not working

Hi there,

> Hello, I am maintaining a site with WooCommerce and while orders are being placed and recorded in the dashboard, the analytics section is displaying no data.

* Is any data making it to your Google Analytics Dashboard?
* How is your GA snippet implemented?

Kind regards,

Hi thanks for the reply.

My Google Analytics data is working.

The issue I am having is the Woocommerce analytics. On The WordPress Admin i have 3 menu items. Woocoomerce, Products, and Analytics. The third section, analytics reports no data at all.

Is this something that needs to be activated?

Hi @pressio23

Try this out:
1. Go to Analytics > Settings
2. At the very bottom, you’ll see option to import previous orders and customers.
3. You’ll have to press start for that process to run. (back up the database before doing this)
4. After doing this you’ll start seeing previous data

Let me know if this worked for you.

Ah ok. This is because the orders are still at processing. The client isn’t changing the order status to processed. That makes sense.

Moderator note:

@vivi2810, If you need support then per the forum guidelines please start your own topic.

A lot more people will see your post, and that way you stand a good chance of getting the assistance you want. Despite any similarity in symptoms, your issue is likely to be completely different because of possible differences in physical servers, accounts, hosts, plugins, theme, configurations, etc. Thus one problem, on one setup is not indicative of the functionality and reliability of an application as a whole.

https://www.ads-software.com/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too

https://www.ads-software.com/support/guidelines/#post-in-the-best-place

You can do so here:

https://www.ads-software.com/support/plugin/woocommerce/#new-post

I’ll be archiving your post and mine to not spam the original poster and detract from their question.

Thanks.