Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Rank Math

    (@rankmath)

    Hello @maironbrainer

    Thank you for contacting the support.

    Can you please explain what do you mean by if it’s working?

    Also, while we are at it, we highly recommend going through the following guides to set up the plugin completely and correctly:

    and
    https://www.wpmediamastery.com/rank-math-seo/?utm_campaign=Rank+Math

    Looking forward to helping you.

    Thread Starter maironbrainer

    (@maironbrainer)

    Before the plug-in works normally, we had to delete all plugins from the site, after that, it doesn’t seem to work, we did the structural data test from Google and nothing appeared about the plug-in, for example, on other sites it appears a <! – / Rank Math WordPress plugin for SEO ->, and nothing appears on my site.

    • This reply was modified 4 years, 8 months ago by maironbrainer.
    Plugin Author Rank Math

    (@rankmath)

    Hello @maironbrainer

    That must be because you might be using some caching plugin on your site that might be stripping the comments from the HTML.

    If the plugin recently started to stop working, and assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you. Thank you.

    Thread Starter maironbrainer

    (@maironbrainer)

    I have already disabled all plugins and leave only the enabled rank, but still nothing has changed.

    • This reply was modified 4 years, 8 months ago by maironbrainer.
    Plugin Author Rank Math

    (@rankmath)

    Hello @maironbrainer

    The plugin seems to be working fine. Just checked your site:
    https://i.rankmath.com/Tgrz4c

    Can you please tell us what is not working on your site so we can assist better?

    Looking forward to helping you. Thank you.

    Plugin Author Rank Math

    (@rankmath)

    Hello,

    Hope you are staying healthy and well.

    Assuming you are using the latest version of all the plugins, themes & WordPress and the issue is resolved, we are closing this topic.

    If that is not the case, and you are still facing the issue, please feel free to open a new support topic or reply to this one.

    We would be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Plugin’ is closed to new replies.