Backup restored but not working

  • Resolved 1btcnews

    (@1btcnews)


    4 years, 6 months ago

    My website was removed from hosting and then I re-add it.
    I have backup so I restored the backup for the site but the backup didn’t work as I checked the files in the file manager (cPanel).
    Just unable to configure what’s the issue with that….how to make it works?
    any help will be appreciated.
    Thanks.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Did you restore the database as well as the files? It doesn’t look like it!

    Thread Starter 1btcnews

    (@1btcnews)

    @sterndata Just restore data base and it works…thanks a lot for the guidance.

    HTHG

    (@bramfreeman)

    It is most likely that you did not restore your database, but only your files.
    There are two ways you can apply a fix to this issue.

    Restore your database with cPanel
    If you are using cPanel, you will be able to restore your database quite easily. To do that, please log into your cPanel and look for the Backup icon. Click on it and find the restore MySQL Database Backup then upload your database and your problem should be fixed once the upload is done.

    Manually Restore your Database
    For a manual restore of the database of your website, you will have to log in to your hosting provider’s phpMyAdmin, find the “Databases” tab where you should see your database name. On the bottom of the screen, there will be a row of tabs, find and click the one named “Import”. Locate the SQL database file on your computer and select it. Then click on the GO button. This process might take a bit longer, but wait until it is done and it will most likely fix your issue.

    @bramfreeman
    If you watch the previous conversation, then you may notice that the original poster already solved their issue. I’ve temporarily flagged your account for moderation. You’ll still be able to post, but your posts and responses will be checked by moderators before being published.

    If you want to discuss this, then you’re most welcome to the channel #forums in the global Slack channel for WordPress contributors, which you can join via https://make.www.ads-software.com/chat

Viewing 4 replies - 1 through 4 (of 4 total)
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